Education Front Desk & Customer Experience Associate

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 28,000 - 40,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a Customer Service Associate to support frontline operations at the front desk, delivering high-quality service and accurate information to customers. You will identify customer needs, work with multiple departments to ensure a smooth client experience, and maintain a professional, outgoing demeanor.

Diploma holders fluent in English (and bilingual) are encouraged to apply; the schedule includes 3 weekdays and 2 weekends.

Qualifications

• Diploma in any field required.
• Proficient in English and bilingual to communicate with customers.
• Ability to work 3 weekdays and 2 weekends

Responsibilities

• Deliver professional and high-quality service in a customer-facing role.
• Identify customers’ needs and assess to maintain high service delivery and satisfaction.
• Contribute to continuous improvements of processes to promote customer satisfaction.
• Maintain liaison with other departments to ensure seamless client experience

Skills

Customer service

Communication

Bilingual English

Education

Diploma

Job description

Recruit Express Pte Ltd in Singapore is seeking a Customer Service Associate to support frontline operations at the front desk, delivering high-quality service and accurate information to customers. You will identify customer needs, work with multiple departments to ensure a smooth client experience, and maintain a professional, outgoing demeanor.

Diploma holders fluent in English (and bilingual) are encouraged to apply; the schedule includes 3 weekdays and 2 weekends.