Education Cloud Salesforce Lead - Student Lifecycle Expert

FUTUREX TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

FUTUREX TECHNOLOGIES PTE. LTD. in Singapore is seeking an experienced Salesforce Functional Lead to guide requirements, design, and implementation for education-sector clients. You will lead discovery workshops and map student lifecycle processes.

The role requires hands-on Education Cloud expertise, strong stakeholder management, and ability to translate business needs into scalable solutions. You will work with developers and project teams, oversee UAT, training, and post-go-live support.

Qualifications

• 7+ years of Salesforce functional consulting experience.
• Strong hands-on knowledge of Salesforce Education Cloud.
• Experience with universities or education institutions preferred.
• Excellent requirements gathering and stakeholder management.

Responsibilities

• Lead discovery and requirements workshops with education-sector stakeholders.
• Map student lifecycle, admissions, enrolment, and academic programs.
• Translate requirements into scalable Salesforce Education Cloud solutions.
• Configure Salesforce functionality with technical teams.
• Prepare functional specs, user stories, and acceptance criteria.
• Collaborate with developers, architects, and project teams.
• Lead UAT, user training, and change management.
• Provide functional guidance and best-practice recommendations to clients.

Skills

Salesforce

Salesforce Education Cloud

Requirements gathering

Stakeholder management

Lead functional consulting

UAT & change management

Education

Bachelor's degree in IT, Business, or related field

Tools

Salesforce Platform

Job description

FUTUREX TECHNOLOGIES PTE. LTD. in Singapore is seeking an experienced Salesforce Functional Lead to guide requirements, design, and implementation for education-sector clients. You will lead discovery workshops and map student lifecycle processes.

The role requires hands-on Education Cloud expertise, strong stakeholder management, and ability to translate business needs into scalable solutions. You will work with developers and project teams, oversee UAT, training, and post-go-live support.