Salesforce Functional Lead - Education Cloud

FUTUREX TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

FUTUREX TECHNOLOGIES PTE. LTD. in Singapore is seeking an experienced Salesforce Functional Lead to guide requirements, design, and implementation for education-sector clients. You will lead discovery workshops and map student lifecycle processes.

The role requires hands-on Education Cloud expertise, strong stakeholder management, and ability to translate business needs into scalable solutions. You will work with developers and project teams, oversee UAT, training, and post-go-live support.

Qualifications

• 7+ years of Salesforce functional consulting experience.
• Strong hands-on knowledge of Salesforce Education Cloud.
• Experience with universities or education institutions preferred.
• Excellent requirements gathering and stakeholder management.

Responsibilities

• Lead discovery and requirements workshops with education-sector stakeholders.
• Map student lifecycle, admissions, enrolment, and academic programs.
• Translate requirements into scalable Salesforce Education Cloud solutions.
• Configure Salesforce functionality with technical teams.
• Prepare functional specs, user stories, and acceptance criteria.
• Collaborate with developers, architects, and project teams.
• Lead UAT, user training, and change management.
• Provide functional guidance and best-practice recommendations to clients.

Skills

Salesforce

Salesforce Education Cloud

Requirements gathering

Stakeholder management

Lead functional consulting

UAT & change management

Education

Bachelor's degree in IT, Business, or related field

Tools

Salesforce Platform

Job description

Experience: 7+ years in Salesforce, with strong experience in the Education sector

We are looking for an experienced Salesforce Functional Lead with strong knowledge of Salesforce Education Cloud to lead functional requirements, solution design, and implementation for education-sector clients.

Key Responsibilities:

• Lead discovery and requirements workshops with education-sector stakeholders.
• Understand and map student/learner lifecycle, admissions, enrolment, academic programs, student engagement and support processes.
• Translate business requirements into scalable Salesforce Education Cloud solutions.
• Configure and define Salesforce functionality in collaboration with technical teams.
• Prepare functional specifications, user stories, process flows, and acceptance criteria.
• Work closely with Salesforce developers, architects, and project teams to ensure successful implementation.
• Lead UAT, user training, change management, and post-go-live support.
• Provide functional guidance and best-practice recommendations to clients.

Requirements:

• 7+ years of Salesforce functional consulting experience.
• Strong hands‑on knowledge of Salesforce Education Cloud.
• Experience working with universities, colleges, schools, or education institutions preferred.
• Strong understanding of student lifecycle and education business processes.
• Excellent requirements gathering, documentation, and stakeholder management skills.
• Experience leading Salesforce implementation projects.
• Salesforce certifications, particularly Education Cloud Consultant, will be an advantage.