Senior Salesforce Education Cloud Lead

FUTUREX TECHNOLOGIES PTE. LTD.; Singapore; Vor Ort; SGD 120.000 - 180.000; Vollzeit

Zusammenfassung

FUTUREX TECHNOLOGIES PTE. LTD. is seeking an experienced Salesforce Functional Lead with deep expertise in Salesforce Education Cloud to drive functional requirements, design, and implementation for education-sector clients.

You will lead discovery workshops, map student lifecycle processes, translate business needs into scalable Salesforce solutions, and collaborate with developers and project teams to ensure a successful rollout with proper training and post-go-live support.

Qualifikationen

• 7+ years of Salesforce functional consulting experience.
• Strong hands-on knowledge of Salesforce Education Cloud, Service Cloud, and Sales Cloud.
• Experience with universities, colleges, schools, or education institutions preferred.
• Excellent requirements gathering and stakeholder management skills.

Aufgaben

• Lead discovery and requirements workshops with education-sector stakeholders.
• Map student/learner lifecycle, admissions, enrolment, academic programs, student engagement and support processes.
• Translate business requirements into scalable Salesforce Education Cloud solutions.
• Configure Salesforce functionality in collaboration with technical teams.
• Prepare functional specifications, user stories, process flows, and acceptance criteria.
• Work with Salesforce developers, architects, and project teams to ensure successful implementation.
• Lead UAT, user training, change management, and post-go-live support.
• Provide functional guidance and best-practice recommendations to clients.

Kenntnisse

Salesforce Education Cloud

Functional consulting

Stakeholder management

UAT & training

Jobbeschreibung

FUTUREX TECHNOLOGIES PTE. LTD. is seeking an experienced Salesforce Functional Lead with deep expertise in Salesforce Education Cloud to drive functional requirements, design, and implementation for education-sector clients.

You will lead discovery workshops, map student lifecycle processes, translate business needs into scalable Salesforce solutions, and collaborate with developers and project teams to ensure a successful rollout with proper training and post-go-live support.