EdTech Learning Ops Specialist | LMS & Content Studio

Search Personnel Pte Ltd; Singapore; In loco; SGD 61.000 - 73.000; Tempo pieno

Descrizione del lavoro

Search Personnel Pte Ltd is seeking a Digital Learning Operations Specialist to manage the daily operations of our EdTech learning portal from Robinson Road. You will upload and adapt academic content, build pages, and ensure QA across devices, while coordinating with external developers on fixes.

Experience with LMS/CMS and Canva is essential. The role includes community moderation, student data handling compliance, and providing onboarding guides and demos.

Competenze

• Minimum 2 years' experience in LMS/CMS, e-learning content, EdTech operations or digital platform operations.
• Hands-on experience managing digital learning content and QA checks.
• Strong Canva skills, including asset preparation for upload.
• Comfortable with block-based content builders or authoring tools.
• Able to manage CSV uploads, user accounts and platform data.
• Able to support online community engagement and safe content moderation.
• Organised, detail-oriented and able to manage launch-period priorities.
• Good communication with teachers, parents, students and internal teams.
• Familiarity with SCORM, LTI, HTML5/CSS, Articulate or Genially will be advantageous.

Mansioni

• Manage daily operations of the Digital Learning Portal and ensure smooth service delivery.
• Upload, format and publish academic content, assessments, activities and videos.
• Use Canva to prepare, export and adapt learning assets for portal upload.
• Build learning pages using a block-based content studio.
• Conduct QA checks across desktop, tablet and mobile before content goes live.
• Manage user accounts, bulk CSV uploads and portal data updates.
• Provide first-line support and maintain FAQs, guides and support materials.
• Coordinate with external developers on platform issues, testing and fixes.
• Support PDPA / GDPR-K compliant handling of student data.
• Manage online community engagement and moderate user-generated content.
• Prepare platform announcements, onboarding guides and usage updates.
• Support portal demos and STEM kit walkthroughs when required.

Conoscenze

LMS/CMS operations

Canva asset prep

QC checks

CSV UIs/uploads

Community moderation

Stakeholder comms

HTML5/CSS familiarity

Strumenti

Canva

SCORM

LTI

Articulate

Genially

Descrizione del lavoro

Search Personnel Pte Ltd is seeking a Digital Learning Operations Specialist to manage the daily operations of our EdTech learning portal from Robinson Road. You will upload and adapt academic content, build pages, and ensure QA across devices, while coordinating with external developers on fixes.

Experience with LMS/CMS and Canva is essential. The role includes community moderation, student data handling compliance, and providing onboarding guides and demos.