E-Commerce Specialist

HAPPY CAT AUCTIONS LLP; Singapore; On-site; SGD 42,000 - 68,000; Full time

Job summary

HAPPY CAT AUCTIONS LLP in Singapore is seeking an E-commerce Specialist to manage daily operations, product uploads, pricing, and promotions to grow digital sales and revenue.

You will oversee listings on Shopee, Shopify and TikTok Shop, optimize content and imagery, coordinate pricing, and run campaigns. This role requires independence and a focus on conversion and customer experience.

Join a dynamic team and help streamline inventory, analytics, and reporting to the Director.

Qualifications

• Experience managing e-commerce platforms and product listings.
• Familiarity with online marketing, SEO, and paid ads.
• Strong data analysis to improve conversions.

Responsibilities

• Oversee platform functionality and product listings on Shopee, Shopify, and TikTok Shop.
• Coordinate pricing, imagery, and descriptions to optimize catalog.
• Plan and execute digital campaigns and promotions to drive sales.
• Track KPIs using Google Analytics to improve performance.
• Enhance customer experience and provide support for buyer inquiries.
• Monitor inventory and coordinate with warehouse to prevent stockouts.
• Prepare weekly and monthly reports for Director.

Skills

Data analysis

Digital marketing

SEO

PPC

Customer service

Independent work

Tools

Google Analytics

Shopify

Shopee

TikTok Shop

Job description

E-Commerce Specialist: Handles daily operations, product uploads, pricing, and basic promotions. He/she will need to manage and optimize an online store to drive digital sales, improve user experience, and maximize revenue

Core Responsibilities

• Platform & Catalog Management: Oversee website functionality, design updates, and product listings (including pricing, imagery, and descriptions) on platforms like Shopee, Shopify and TikTok Shop.
• Digital Marketing & SEO: Coordinate search engine optimization (SEO), paid ads (PPC), and promotional campaigns across social media and email to attract targeted traffic.
• Data Analysis & Optimization: Track key performance indicators (KPIs) like conversion rates, traffic sources, and sales trends using tools like Google Analytics to make data-driven improvements.
• Customer Experience (CX) & Support: Ensure a smooth shopping journey from product discovery to checkout, and assist with complex customer inquiries or troubleshooting technical roadblocks
• Inventory & Fulfillment Coordination: Monitor stock levels and collaborate with supply chain or warehouse teams to prevent stockouts and ensure timely deliveries
• Reporting: To provide a weekly and monthly reporting to Director

Key Tasks

• Store Setup: Creating and verifying seller accounts.
• Product Listing: Uploading items with descriptions, tags, and photos.
• Inventory Control: Tracking stock levels to prevent overselling.
• Marketing & Ads: Setting up vouchers, sales campaigns, and running platform ads.
• Customer Service: Replying to chats and resolving buyer issues.
• must be able to work independently