Drink Runner / F&B Service Crew

WATCHA MATCHA PTE. LTD.; Singapore; Hybrid; SGD 28,000 - 30,000; Full time

Benefits offered by this job

Training and development provided

Career growth opportunities

Group discount (Dining & Salon)

Cross-training at overseas outlets

Job summary

INITIA GROUP is seeking an entry-level F&B Drink Runner / Service crew in Singapore to support the timely delivery of beverages from the bar to guests’ tables and to maintain service standards across the tea house and dessert shop.

You will work with the Front of House team, assisting with beverage service, basic prep tasks, cleanliness, and stock management. Training and development are provided with opportunities for career growth.

Qualifications

• Previous experience in F&B, hospitality, or customer service is an advantage.
• Experience in fast-food, restaurants, or hospitality environments is an advantage.
• Positive attitude with strong communication and interpersonal skills.
• Willingness to learn and uphold the tea house and dessert shop’s concepts and service standards.
• Team player with good work ethic and professional grooming and hygiene standards

Responsibilities

• Serve beverages professionally and according to tea house and dessert shop service standards.
• Assist in basic beverage preparation tasks according to established procedures, where required.
• Monitor beverage orders and communicate issues to relevant team members.
• Respond to guest requests courteously and refer enquiries or concerns to the appropriate service staff or supervisor.
• Assist in clearing used glasses, cups, and other beverage-related items when required.
• Maintain cleanliness and organisation of beverage service areas, trays, and equipment.
• Assist with restocking beverages, cups, ice, garnishes, and other service supplies.
• Follow tea house and dessert shop SOPs, food hygiene, cleanliness, and workplace safety procedures.
• Assist with opening, closing, and other operational duties to support business needs.
• Support promotions, events, and other shop activities when required.
• Maintain a professional, respectful, and collaborative working environment.
• Perform other operational duties as required to support the tea house and dessert shop’s business needs.

Job description

Job Level: Entry-level

Department: F&B Operations

Entry-Level Weekday Rate: $13/hour to $15/hour

Experienced Weekend Rate: $15/hour to $18/hour

Schedule: Minimum 4 days/week, 20 hours/week minimum, up to 35 hours/week

Full-Time Rate: $2,500 to $2,700/month

Schedule: 6 working days per week | 1 day off per week

Overall Job Objectives:

The F&B Drink Runner / Service crew is responsible for the timely and accurate delivery of beverages from the bar to guests' tables. The role supports the Front of House team by ensuring drinks are delivered efficiently, tables are properly maintained, and beverage service standards are consistently followed.

Key Duties and Responsibilities:

• Serve beverages professionally and according to tea house and dessert shop service standards.


• Assist in basic beverage preparation tasks according to established procedures, where required.


• Monitor beverage orders and communicate issues to relevant team members.


• Respond to guest requests courteously and refer enquiries or concerns to the appropriate service staff or supervisor.


• Assist in clearing used glasses, cups, and other beverage-related items when required.


• Maintain cleanliness and organisation of beverage service areas, trays, and equipment.


• Assist with restocking beverages, cups, ice, garnishes, and other service supplies.


• Follow tea house and dessert shop SOPs, food hygiene, cleanliness, and workplace safety procedures.


• Assist with opening, closing, and other operational duties to support business needs.


• Support promotions, events, and other shop activities when required.


• Maintain a professional, respectful, and collaborative working environment.


• Perform other operational duties as required to support the tea house and dessert shop’s business needs.

Job Specifications:

• Previous experience in F&B, hospitality, customer service, or a similar environment is an advantage; training may be provided for suitable candidates.


• Experience in fast-food, restaurants, or hospitality environments is an advantage.


• Positive attitude with strong communication and interpersonal skills.


• Willingness to learn and uphold the tea house and dessert shop’s concepts and service standards.


• Team player with good work ethic and professional grooming and hygiene standards


• Flexibility to work shifts, including weekends and public holidays, based on business needs

Key Deliverables:

• Timely and accurate delivery of beverages to guests.


• Proper handling and presentation of beverages.


• Smooth coordination with the bar and Front of House team.


• Clean, organised, and well-stocked beverage service areas.


• Consistent adherence to shop SOPs, hygiene, and safety standards.


• Positive contribution to efficient service and overall guest experience.

Benefits of the role:

• Training and development provided


• Career growth opportunities


• Group discount (Dining & Salon)


• Opportunity to cross-train at overseas outlets

ABOUT US:

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

You may visit our website to learn more about us: INITIA Group website