Donor Relations Officer

Promisedland Community Services; Singapore; On-site; SGD 48,000 - 82,000; Full time

Benefits offered by this job

Performance incentives

Quarterly incentives

Professional development

Meaningful social impact

Job summary

Promisedland Community Services seeks a Donor Relations Officer to cultivate, steward, and expand donor partnerships. You will combine fundraising strategy with personalized engagement to show donors the impact of their support.

Responsibilities include designing stewardship plans, drafting proposals, and reporting on outcomes. You will liaise with programs to craft donor‑friendly stories and track contributions while driving upgrades and long‑term giving.

Qualifications

• Diploma/Degree in Communications, Marketing, Business, or related field (preferred).
• Experience in fundraising, sales, or donor relations is an advantage.
• Excellent interpersonal and communication skills (written and verbal).
• Strong organizational skills with attention to detail.
• Ability to work independently and collaboratively across teams.
• Proficiency in CRM systems, donor databases, and digital communication tools.

Responsibilities

• Develop and maintain relationships with individual donors, corporate sponsors, and philanthropic partners.
• Design and implement donor stewardship plans, including personalized communications, appreciation events, and impact reporting.
• Draft compelling proposals, donor updates, and fundraising appeals.
• Collaborate with program teams to translate project outcomes into donor‑friendly stories.
• Track donor contributions, prepare reports, and ensure governance and financial standards.
• Identify opportunities for donor upgrades and long‑term giving commitments.
• Support fundraising campaigns and events, ensuring donor participation and recognition.
• Monitor donor trends and recommend strategies to enhance engagement.

Skills

Interpersonal skills

Written communication

Verbal communication

Organizational skills

Team collaboration

CRM & donor databases

Digital communications tools

Education

Diploma/Degree in Communications, Marketing, Business, or related field

Tools

CRM software

Donor databases

Email marketing platforms

Job description

Role Purpose

The Donor Relations Officer is responsiblefor cultivating, stewarding, and expanding relationships with donors to ensuresustainable support for the organization’s mission. This role combinesfundraising strategy with personalized engagement, ensuring donors feel valuedand connected to the impact of their contributions.

Key Responsibilities

• Develop and maintain strong relationships with individual donors, corporate sponsors, and philanthropic partners.
• Design and implement donor stewardship plans, including personalized communications, appreciation events, and impact reporting.
• Draft compelling proposals, donor updates, and fundraising appeals.
• Collaborate with program teams to translate project outcomes into donor‑friendly stories.
• Track donor contributions, prepare reports, and ensure compliance with governance and financial standards.
• Identify opportunities for donor upgrades and long‑term giving commitments.
• Support fundraising campaigns and events, ensuring donor participation and recognition.
• Monitor donor trends and recommend strategies to enhance engagement.

Qualifications & Skills

• Diploma/Degree in Communications, Marketing, Business, or related field (preferred).
• Experience in fundraising, sales, or donor relations is an advantage.
• Excellent interpersonal and communication skills (written and verbal).
• Strong organizational skills with attention to detail.
• Ability to work independently and collaboratively across teams.
• Proficiency in CRM systems, donor databases, and digital communication tools.

Personal Attributes

• Passionate about social causes and community impact.
• Professional, empathetic, and relationship‑oriented.
• Creative thinker with problem‑solving skills.Integrity and commitment to transparency in donor relations.

Benefits

• Performance Incentives: Structured bonuses tied to donor acquisition, retention, and fundraising targets.
• Quarterly Incentives: Rewards for achieving campaign milestones and donor engagement goals.
• Opportunities for professional development and training.
• Meaningful work contributing to social good.