Domain Lead (15-month contract)

Temasek Polytechnic; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Temasek Polytechnic seeks a Domain Lead for Teaching Allocation & Timetabling to drive planning, delivery and continuous improvement of academic workload allocation across TP.

You will lead the domain, configure scheduling platforms, validate business rules with vendors and internal teams, and ensure data quality and governance.

Engage academic schools and stakeholders, support change management and deliver streamlined, user‑centric scheduling solutions.

Qualifications

• 3+ years in academic operations, education technology, timetabling or related leadership roles.
• Familiarity with Agile delivery, data governance, dashboards and service management; analytics is advantageous.
• Experience leading teams, mentoring peers or coordinating cross-functional initiatives.
• Relevant professional certification is advantageous.

Responsibilities

• Domain Leadership and Product Ownership for teaching allocation and timetabling across TP.
• Solution Delivery and Configuration of academic scheduling platforms with vendors and internal teams.
• Stakeholder Engagement and Change Management with schools, administration, lecturers, and project teams.
• Data, Integration and Governance of curriculum, class, staff, student, venue and calendar data; ensure data quality and audit trails.
• Operations Support and Continuous Improvement including incident reviews, metrics analysis and knowledge transfer.

Skills

Leadership

Agile

DevSecOps

Data governance

Dashboards

Cross-functional collaboration

Education

Bachelor's degree in IT/CS/EdTech/Business Information Systems/Operations Management

Tools

Scheduling platforms

Enterprise applications

Job description

What the role is:

The Domain Lead for Teaching Allocation & Timetabling leads the planning, delivery, adoption and continuous improvement of academic workload allocation and timetabling capabilities for Temasek Polytechnic.

What you will be working on:

1. Domain Leadership and Product Ownership

• Lead the functional domain for teaching allocation, workload planning, class timetabling and related scheduling processes across TP.
• Align cross-domain processes, dependencies, integration points and solution decisions, and provide peer guidance to other Domain Leads where required.

2. Solution Delivery and Configuration

• Support implementation, configuration, testing and enhancement of academic scheduling platforms.
• Work with vendors and internal teams to validate business rules, workflows, data setup, access, reports and integrations.
• Maintain functional specifications, test records and implementation deliverables, and recommend fit-for-purpose options balancing business needs, sustainability, security, cost, integration complexity and user experience.

3. Stakeholder Engagement and Change Management

• Engage academic schools, central academic administration, coordinators, lecturers, project managers, technical teams and vendors to drive alignment and timely decisions.
• Prepare communications, process guides, decision papers and user documentation, and support training, knowledge transfer and adoption with the Change Management Team.
• Manage expectations, dependencies, risks and issues; facilitate resolution or escalation; and provide consolidated updates and recommendations to the Functional Manager and relevant stakeholders.

4. Data, Integration and Governance

• Ensure accurate and timely flow of curriculum, module, class, staff, student, venue, calendar and constraint data required for allocation and timetabling.
• Define and monitor data quality checks, exception handling, reconciliation and audit trails.

5. Operations Support and Continuous Improvement

• Provide second-level functional support and triage during planning cycles, peak scheduling, timetable publication and subsequent changes.
• Analyse recurring issues, user feedback and operational metrics to improve processes, automation, reporting and user experience.
• Support incident reviews, root-cause analysis, service improvement and transition to business-as-usual operations, including knowledge transfer and escalation pathways.
• Monitor education technology, academic operations and scheduling trends, and recommend pragmatic improvements to TP's digital academic planning capabilities.

What we are looking for:

• Qualifications in Information Technology, Computer Science, Education Technology, Business Information Systems, Operations Management or a related discipline.
• At least 3 years of relevant experience in academic operations, education technology, timetabling, workload allocation, student administration systems, enterprise applications or an equivalent IT or business domain leadership role.
• Familiarity with Agile delivery, DevSecOps, data governance, dashboards and service management; data analytics experience is advantageous.
• Experience in leading teams, mentoring peers or coordinating cross-functional initiatives; relevant professional certification is advantageous.

About Temasek Polytechnic

Established in 1990, Temasek Polytechnic (TP) is a leading institution of high learning nestled by the idyllic shores of Bedok Reservoir in Tampines. TP takes pride in equipping our students with lifelong skills and digital knowledge for a future of dynamic change.TP’s caring and vibrant culture is firmly rooted in our core values which drive a spirit of innovation, with a focus on industry, globalization and sustainability. TP Cares is our clarion call to ensure that our diverse community of learners has the opportunity to achieve their personal best, so that they can contribute meaningfully to the global community.Learner. Creator. LeaderWe envision the TP graduate as a values-led leader with vision, character and heart, excelling in the academic domain and beyond, and rising to the challenge of creating tomorrow.