Distribution Operations Specialist - Contract (Insurance)

FWD Insurance; Singapore; On-site; SGD 42,000 - 60,000; Part time

Job summary

FWD Group in Singapore seeks a highly organized Distribution Support Executive on a contract basis to assist day-to-day distribution operations, including agent maintenance, commission processing and system testing. The role collaborates with Sales, Compliance, Finance and Operations, and external distribution partners to ensure smooth execution.

The candidate will support onboarding of new firms and maintenance of distribution records, bringing strong administrative and communication skills to

Qualifications

• Minimum Diploma in any discipline.
• 1–2 years of insurance operations, distribution support or administrative experience.
• Strong understanding of life insurance operations across IFA, Bancassurance and Broker channels.
• Attention to detail and high level of accuracy.
• Excellent interpersonal and communication skills and ability to work across teams.

Responsibilities

• Oversee agent maintenance: creation, termination, suspension, promotion and updates of agent codes.
• Manage proxy requests and ensure timely updates to agent records in relevant systems.
• Generate and distribute commission, incentive and operational reports.
• Process commission and incentive payments accurately and within timelines.
• Handle daily distribution-related email inquiries and support email whitelisting applications.
• Support system testing activities for new product launches and new firm onboarding.
• Assist onboarding of new distribution firms and coordination of distribution agreements and due diligence.

Skills

Administrative skills

Interpersonal skills

Communication skills

Multitasking

Self-motivated

Education

Diploma (any discipline)

Tools

AS400

Jira

Job description

FWD Group in Singapore seeks a highly organized Distribution Support Executive on a contract basis to assist day-to-day distribution operations, including agent maintenance, commission processing and system testing. The role collaborates with Sales, Compliance, Finance and Operations, and external distribution partners to ensure smooth execution.

The candidate will support onboarding of new firms and maintenance of distribution records, bringing strong administrative and communication skills to