Dispatcher

SWIFT INTEGRATED LOGISTICS (S) PTE. LTD.; Singapore; On-site; SGD 31,000 - 54,000; Full time

Job summary

SWIFT INTEGRATED LOGISTICS (S) PTE. LTD. is seeking a dispatcher to manage daily delivery operations from Pandan Road, Singapore. You will receive and dispatch orders, coordinate with drivers, customers, and suppliers, and resolve delivery issues to keep everything running smoothly.

The role requires strong communication, organization, and teamwork, with a five-day week and shift work. Join a dynamic logistics team and help ensure timely, accurate deliveries across the network.

Qualifications

• Possess initiative, communication and interpersonal skills to handle staff members of all levels.
• Proven experience as dispatcher or relevant position.
• Outstanding organizational and multitasking abilities.
• Ability to work in a team environment, with the willingness to take on additional responsibilities when necessary.

Responsibilities

• Monitor customers' daily operational needs.
• Receiving and dispatching orders for products or deliveries.
• Liaise with customers, suppliers, and services providers to resolve issues in the delivery process.
• Coordinate with customers to ensure smooth operations.
• Provide precise logistics for drivers along routes and coordinate delivery times.
• Monitor progress of drivers and shipments to meet schedules.
• Ensure truck availability meets customer requirements.
• Handle drivers' on/off days and hours of work and rest.
• Communicate with CSC KL on vehicle availability and delivery schedules.
• Monitor driver working hour policy.
• Coordinate truck maintenance with supervisor.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Teamwork

Job description

Job Description

• Monitor customers' daily operational needs
• Receiving and dispatching orders for products or deliveries
• Liaise with customers, suppliers, and services providers to resolve any issues or complaints that may arise in the delivery process
• Ensure that’s everything runs smoothly by coordinating with customers
• Providing precise logistics for drivers to follow along on their routes, and coordinating delivery times
• Monitor the progress of drivers and shipments, ensuring that they adhere to delivery schedules and deadlines
• Ensure truck’s availability meet customer’s requirement
• Handle driver’s on-off days, work and rest hours
• Communicate with CSC KL on vehicle availability & delivery schedule
• Monitor driver working hour policy
• Communicate / update with supervisor regarding truck maintanance

Job Requirements

• Possess initiative, communication and interpersonal skills to handle staff members of all levels
• Proven experience as dispatcher or relevant position
• Outstanding organizational and multitasking abilities
• Ability to work in a team environment, with the willingness to take on additional responsibilities when necessary

Working location

Pandan Road

Working hours

5 days per week (Shift Work)
Flexible off-day arrangement