Discipline Support Officer(School)

HORIZON GLOBAL SERVICES PTE. LTD.; Singapore; On-site; SGD 33,000 - 47,000; Part time

Job summary

St Andrew's School (Secondary) is seeking a Discipline Support Officer to support the school's disciplinary administration and operations. The role involves student misconduct investigations, student engagement, pastoral support, supervision, conflict de-escalation and maintaining a safe school environment.

The candidate will conduct fact-finding, engage with at-risk students, document findings, and work with staff to implement safety plans while upholding confidentiality and professionalism.

Qualifications

• Minimum GCE N-Level Certificate.
• Experience: Minimum 1 year in a school or equivalent environment.
• Experience in Singapore Armed Forces, Singapore Police Force or other uniformed services and/or schools is relevant.

Responsibilities

• Fact-Finding & Investigation.
• Assist the Discipline Team in investigating student misconduct and bullying cases.
• Conduct fact-finding in accordance with school guidelines and processes.
• Gather relevant information objectively and accurately.
• Document investigation findings and maintain proper case records.
• Student Engagement & Pastoral Care.
• Engage students involved in disciplinary cases, including offenders and victims.
• Provide appropriate pastoral support and guidance.
• Build positive relationships with students, particularly those at risk.
• Identify early warning signs of behavioural issues and elevate concerns to relevant school personnel.
• Support safety plans for affected students.
• Monitor student well-being following disciplinary incidents.
• Supervision & School Safety.
• Provide an adult presence during key periods such as before school, recess, dismissal and transitions.
• Conduct regular patrols to promote positive student behaviour.
• Respond to student misconduct, conflicts and other student-management concerns.
• Support the de-escalation of student conflicts.
• Refer students safely to the appropriate school personnel.
• Monitor students serving school-based disciplinary consequences or interventions when required.
• Identify environmental or situational factors contributing to recurring disciplinary issues and recommend preventive measures.

Skills

Interpersonal skills

Communication skills

Analytical skills

Conflict de-escalation

Organization skills

Documentation

Stakeholder collaboration

Restorative practices

Judgment & confidentiality

Professionalism

Education

GCE N-Level Certificate

Job description

School: St Andrew's School (Secondary)

Location: 15 Francis Thomas Drive, Singapore 359342

Contract: 1 January 2027 - 31 December 2027

Option to Extend: 1 January 2028 - 31 December 2028

Employment Type: Contract

Working Hours Monday-Thursday: 9:00 AM-4:30 PM, inclusive of 1-hour lunch break Friday: 8:00 AM-12:30 PM, no lunch break No service required on Saturdays, Sundays, gazetted public holidays and school holidays.

Job Summary

St Andrew's School (Secondary) is seeking a Discipline Support Officer to support the school's disciplinary administration and operations. The role involves student misconduct investigations, student engagement, pastoral support, supervision, conflict de-escalation and maintaining a safe school environment.

Key Responsibilities

• Fact-Finding & Investigation
• Assist the Discipline Team in investigating student misconduct and bullying cases.
• Conduct fact-finding in accordance with school guidelines and processes.
• Gather relevant information objectively and accurately.
• Document investigation findings and maintain proper case records.
• Student Engagement & Pastoral Care
• Engage students involved in disciplinary cases, including offenders and victims.
• Provide appropriate pastoral support and guidance.
• Build positive relationships with students, particularly those considered at-risk.
• Identify early warning signs of behavioural issues and elevate concerns to relevant school personnel.
• Support safety plans for affected students.
• Monitor student well-being following disciplinary incidents.
• Supervision & School Safety
• Provide an adult presence at identified locations during key periods such as before school, recess, dismissal and lesson transitions.
• Conduct regular patrols to promote positive student behaviour.
• Respond to student misconduct, conflicts and other student-management concerns.
• Support the de-escalation of student conflicts.
• Refer students safely to the appropriate school personnel.
• Monitor students serving school-based disciplinary consequences or interventions when required.
• Identify environmental or situational factors contributing to recurring disciplinary issues and recommend preventive measures.

Qualifications

• Minimum GCE N-Level Certificate .

Experience

• Minimum 1 year of relevant experience working in a school or equivalent environment .
• Prior experience in the Singapore Armed Forces, Singapore Police Force, other relevant uniformed services and/or schools is relevant, particularly in:LeadershipInvestigationTrainingPersonnel managementCommunity engagementOperational responsibilities
• Experience working with youths or in an educational environment is advantageous.

Required Skills

• Strong interpersonal and student engagement abilities.
• Effective communication and interviewing skills.
• Good analytical and investigative abilities.
• Conflict management and de-escalation skills.
• Strong organisational and case management capabilities.
• Ability to maintain accurate documentation and follow up cases promptly.
• Ability to work effectively with school personnel, parents and external agencies.
• Familiarity with restorative practices, student support frameworks and case management processes.
• Ability to exercise sound judgement and maintain strict confidentiality.
• High level of professionalism, integrity, resilience and adaptability.