Director Service Business Development

Mastercard Inc.; Singapore; On-site; SGD 180,000 - 340,000; Full time

Job summary

Mastercard Inc. in Singapore seeks a Director, Services Business Development (Innovation & Digital Assets) to lead the Services Incubator agenda, driving innovation in Digital Assets services across Asia Pacific.

The role blends strategy, sales leadership and client engagement. Key focus areas include building new offerings, accelerating go-to-market with senior client stakeholders and guiding delivery teams to successful implementations.

Qualifications

• Innovation background with digital and AI transformation experience.
• Experience in digital assets would be a plus.
• Experience in digital and consultative sales with senior client stakeholders.
• Ability to develop compelling sales narratives and close deals.
• Excellent verbal and written communication and presentation skills.

Responsibilities

• Work with Services sales to identify client needs and expand Mastercard Innovation with new products and partners.
• Lead regional and local innovation initiatives to grow the Services P&L.
• Support the Services sales team from research to client presentations and contract signing.
• Bring in new thought leadership to build Services brand with key stakeholders.
• Collaborate with Delivery teams to ensure successful implementation of innovation projects.
• Achieve sales targets ethically with customer-centric focus.
• Build relationships to become a trusted advisor to senior/executive clients.

Skills

Digital Innovation

AI Transformation

UI/UX Design

Design Thinking

Gen AI

Senior Stakeholder Management

Sales & Growth

Consulting Experience

Education

MBA preferred

Business degree

Job description

Title and Summary

Director, Services Business Development (Innovation & Digital Assets)

Business Development role within Services Incubator team responsible for driving innovation agenda with a focus on Digital Assets services across Asia Pacific.

Title And Summary

Director, Services Business Development (Innovation & Digital Assets)

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Mastercard Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations.

Key Responsibilities include:

• Working with broader Services sales organization to access client needs and strategic agenda. Use Services Innovation capabilities to differentiate and expand Mastercard Innovation business with customers, including new product, services, partners, etc.
• Leading key regional and local innovation initiatives to grow the Services P&L
• Support rest of the Services sales team on end-to-end sales efforts from research and storyboarding to client presentations and contract signing
• Bring in new thought leadership to establish Services brand across key customer stakeholders
• Work with Delivery teams to ensure successful implementation of innovation projects sold
• Achieve sales targets responsibly and ethically, and with customer needs in mind
• Build and inculcate relationships to become a trusted advisor to Senior/Executive level clients

All About You

• Innovation background including digital and AI transformation, UI/UX design, design thinking, Gen AI, wearable technologies, new approaches to customer engagement.
• A background digital assets would be a plus.
• Experience in digital and consultative sales and managing senior client stakeholders.
• Ability to develop compelling sales narratives in influencing sales closure. Demonstrated ability to initiate, develop, and close a sale.
• Excellent verbal and written communication and presentation skills
• MBA is preferred but can be substituted for strong experience in the above topics.
• Consulting experience from a top-rated consulting firm
• Highest level of self-motivation with a hunting-attitude
• Strong problem solving skills and first principles thinking
• Ability to multi-task in a fast-paced, deadline-driven environment

Corporate Security Responsibility

All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.