Director, Market Transformation, Asia Pacific

MasterCard Worldwide; Singapore; On-site; SGD 180,000 - 360,000; Full time

Job summary

Mastercard Worldwide, headquartered in Singapore, seeks a Director of Market Transformation for Asia Pacific. The role leads high-priority transformation engagements, partnering with executive leadership and cross‑functional teams to diagnose barriers, shape actionable plans, and drive execution across the AP markets.

You will oversee end-to-end projects, align stakeholders across country, regional, product, and finance teams, and develop executive‑level materials to support strategic decisions.

Qualifications

• Strong strategic problem-solving skills and ability to structure ambiguous business issues into practical plans.
• Understanding of payments, commercial models, market dynamics, customer needs, and Mastercard’s products and operating model.
• Experience leading cross-functional initiatives, transformation projects, or complex commercial execution.
• Confident communicator and influencer able to align teams with senior stakeholders.

Responsibilities

• Lead end-to-end diagnosis, planning, and execution of market transformation engagements across Asia Pacific.
• Partner with country, regional, product, finance, and delivery teams to structure solutions for complex opportunities.
• Develop executive-ready materials and business cases to support leadership alignment and decision-making.
• Drive governance, intake assessment, prioritization, and tracking of financial and strategic impact.
• Provide hands-on leadership to cross-functional project teams across multiple markets and workstreams.
• Identify repeatable insights and operating model improvements to strengthen transformation capabilities.

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Market Transformation, Asia Pacific

Overview

The AP Market Development team is looking for a Director to lead high-priority transformation engagements across Asia Pacific markets. The role will partner with the EVP Market Development Lead, Regional Market Development Leaders Transformation, market leadership, product teams, and cross‑functional partners to diagnose structural growth barriers, shape actionable transformation plans, and drive execution of complex, time‑bound initiatives where additional regional focus and orchestration are required.

The Role

• Lead end-to-end diagnosis, planning, and execution of selected market transformation engagements, translating ambiguous business challenges into clear workplans, milestones, governance, and measurable outcomes.
• Partner with country, regional, product, commercial, finance, legal, and delivery teams to structure solutions for non‑standard opportunities, special situations, and complex market growth priorities.
• Develop executive‑ready materials, business cases, decision papers, and progress updates to support senior leadership alignment and decision‑making.
• Drive disciplined engagement governance, including intake assessment, prioritization, issue escalation, stakeholder alignment, and tracking of financial and strategic impact.
• Provide hands‑on leadership to cross‑functional project teams, ensuring accountability, pace, and quality of execution across multiple markets and workstreams.
• Identify repeatable insights, operating model improvements, and capability gaps that can strengthen how Mastercard addresses complex market transformation opportunities over time.

All About You

The ideal candidate for this position should:

• Bring strong strategic problem‑solving skills and the ability to structure complex, ambiguous business issues into practical plans and executive decisions.
• Demonstrate strong understanding of payments, commercial models, market dynamics, customer needs, and Mastercard’s products, services, and operating model.
• Have proven experience leading cross‑functional initiatives, transformation projects, strategic planning, business development, or complex commercial execution.
• Be a confident communicator and influencer, able to build credibility with senior stakeholders and align teams without relying solely on direct authority.
• Show strong execution discipline, analytical judgment, stakeholder management, and the ability to manage multiple priorities in a fast‑paced regional environment.
• Operate with high integrity, curiosity, ownership, and a collaborative mindset consistent with Mastercard’s culture and values.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.