Director Service Business Development

Mastercard; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Mastercard in Singapore seeks a Director for Services Business Development to drive innovation and digital assets services across Asia Pacific. You will lead regional innovation initiatives, support end-to-end sales, and build trusted advisor relationships with senior client stakeholders.

The role emphasizes digital, AI transformation, and consultative sales, with MBA preferred but not mandatory, and experience from top consulting firms is valued.

Qualifications

• Experience in digital and consultative sales with senior client stakeholders.
• Innovation background including digital and AI transformation.
• Experience in digital assets is a plus.
• MBA is preferred but can be substituted for strong experience.
• Consulting experience from a top-rated firm.

Responsibilities

• Work with broader Services sales organization to access client needs and strategic agenda; use Services Innovation capabilities to differentiate and expand Mastercard Innovation business.
• Lead key regional and local innovation initiatives to grow the Services P&L.
• Support rest of the Services sales team on end-to-end sales efforts from research and storyboarding to client presentations and contract signing.
• Bring in new thought leadership to establish Services brand across key customer stakeholders.
• Work with Delivery teams to ensure successful implementation of innovation projects sold.
• Achieve sales targets responsibly and ethically, and with customer needs in mind.
• Build and inculcate relationships to become a trusted advisor to Senior/Executive level clients.

Job description

Director, Services Business Development (Innovation & Digital Assets)

Business Development role within Services Incubator team responsible for driving innovation agenda with a focus on Digital Assets services across Asia Pacific.

Title And Summary

Director, Services Business Development (Innovation & Digital Assets)

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Mastercard Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations.

Key Responsibilities include:

• Working with broader Services sales organization to access client needs and strategic agenda. Use Services Innovation capabilities to differentiate and expand Mastercard Innovation business with customers, including new product, services, partners, etc.
• Leading key regional and local innovation initiatives to grow the Services P&L
• Support rest of the Services sales team on end-to-end sales efforts from research and storyboarding to client presentations and contract signing
• Bring in new thought leadership to establish Services brand across key customer stakeholders
• Work with Delivery teams to ensure successful implementation of innovation projects sold
• Achieve sales targets responsibly and ethically, and with customer needs in mind
• Build and inculcate relationships to become a trusted advisor to Senior/Executive level clients

All About You

• Innovation background including digital and AI transformation, UI/UX design, design thinking, Gen AI, wearable technologies, new approaches to customer engagement.
• A background digital assets would be a plus.
• Experience in digital and consultative sales and managing senior client stakeholders.
• Ability to develop compelling sales narratives in influencing sales closure. Demonstrated ability to initiate, develop, and close a sale.
• Excellent verbal and written communication and presentation skills
• MBA is preferred but can be substituted for strong experience in the above topics.
• Consulting experience from a top-rated consulting firm
• Highest level of self-motivation with a hunting-attitude
• Strong problem solving skills and first principles thinking
• Ability to multi-task in a fast-paced, deadline-driven environment

Corporate Security Responsibility

All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.