Director of Integrated Care Education & Workforce Training

SINGAPORE HEALTH SERVICES PTE LTD; Singapore; On-site; SGD 120,000 - 170,000; Full time

Job summary

SingHealth Community Health Office of Learning (SCHOOL) seeks an experienced education professional to lead the planning, development and delivery of courses in case management, care coordination and integrated health and social care.

You will translate workforce needs into practice-oriented learning interventions, work with curriculum specialists and faculty to refresh content, and oversee end-to-end course delivery across classroom, blended and online formats.

Qualifications

• Bachelor's Degree in Education, Healthcare Administration, Business Administration or related disciplines
• Minimum 8 years of relevant experience in health or community career healthcare training
• Experience in case management, care coordination or integrated care is advantageous
• Familiarity with Workforce Skills Qualifications (WSQ) programme development or SkillsFuture Singapore accreditation processes is advantageous
• Advanced Certificate in Learning and Performance (ACLP) or Diploma in Adult and Continuing Education (DACE) or equivalent will be an added advantage
• Strong understanding of instructional design and assessment approaches
• Strong planning, project management and analytical skills, with the ability to navigate both strategic and operational execution

Responsibilities

• Lead the planning, development and delivery of courses in case management, care coordination and integrated health and social care, ensuring coherent curriculum design and progression.
• Translate service and workforce capability needs into practice-oriented learning interventions, working with curriculum specialist, subject matter experts and faculty to develop and refresh course content and materials aligned with adult learning principles and SingHealth's educational standards.
• Oversee the end-to-end delivery of assigned courses, including trainer coordination, learner administration and operational readiness, ensuring smooth implementation across classroom, blended and online formats, and managing delivery issues to maintain a high-quality learner experience.
• Partner internal and external faculty, clinical leaders, practitioners and stakeholders in course design and delivery, facilitating alignment between educational content and real-world case management practice, supporting faculty briefing and quality improvement, and maintaining collaborative partnerships with relevant departments, institutions and community care stakeholders.
• Establish and maintain quality assurance processes for courseware development, delivery and learner evaluation, monitoring training data across pre-course, in-course and post-course stages. You will analyse trends, identify improvement opportunities, and recommend and implement refinements to course content, delivery methods and faculty support based on evaluation findings.

Job description

SingHealth Community Health Office of Learning (SCHOOL) seeks an experienced education professional to lead the planning, development and delivery of courses in case management, care coordination and integrated health and social care.

You will translate workforce needs into practice-oriented learning interventions, work with curriculum specialists and faculty to refresh content, and oversee end-to-end course delivery across classroom, blended and online formats.