Director of Human Resources

shun tak real estate (singapore) pte. ltd.; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Artyzen Hotels and Resorts Singapore is seeking an experienced Human Resources leader to steer daily HR operations for a luxury hotel. You will embed the people philosophy across the property and act as guardian of the culture, partnering with GM and ExCom on people priorities.

The role demands 8–10 years in hotel HR, deep knowledge of Singapore labour law, manpower planning, budgeting, and HR analytics to drive productivity while delivering exceptional guest experiences.

Qualifications

• Minimum 8-10 years of hotel HR experience.
• Strong understanding of manpower productivity, labour cost and scheduling.
• Proven ability to build hotel culture, engagement and leadership development.
• Solid knowledge of Singapore Employment Act, MOM requirements and related guidelines.
• Experience with HR analytics and process improvement.

Responsibilities

• Manage the Human Resources Department on a daily basis and implement the company's people philosophy.
• Be the heart of all employee-related initiatives and guardian of the company culture.
• Formulate an HR strategy aligned with brand vision, mission and values.
• Maintain staffing levels and payroll expenditure, helping Department Heads maximize productivity.
• Prepare annual budget and Manning guide with Finance and GM.
• Lead recruitment, training, mentoring, and performance reviews.

Skills

HR leadership

People management

Talent development

Data-driven decisions

Budgeting

Employee relations

Change management

Job description

Job Highlights

• Dynamic work environment
• Open and collaborative culture

Inspired by Singapore's culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone's throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named "Marie Villa" by the great-grandson of Singapore's well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities

• Managing the Human Resources Department on a daily basis and the implementation of the company's people philosophy throughout the hotel.
• Be the heart of all employee-related initiatives, issues and activities within the hotel and the guardian of the company culture.
• Formulate a Human Resources strategy in line with the brand's vision, mission and values.
• Maintain efficient staffing levels and payroll expenditure, helping Department Heads to maximize productivity by multi-skill and multi-task in order to minimize unnecessary payroll costs.
• Prepare the annual budget and manning guide in close co-operation with Director of Finance and General Manager.
• Leads and motivates team; drive the people agenda in recruitment, training and mentoring, learning and development as well as reviewing team members' performance.
• Ensure that all Human Resources Practices are complete and in keeping with legal practices, Policies & Procedures and the philosophy of Artyzen Hotels and Resorts
• Formulate and implement an effective talent management strategy, which maximizes potential and satisfies our present and future manpower needs.
• Research and propose competitive compensation and benefits package according to the market situation and trends, and review on a regular basis.
• Ensure that a strong Employee Communication programme is implemented both on a hotel level as well as Departmental levels, that maximizes employee's awareness of Artyzen Hotels and Resorts 's Objectives, Philosophy and Operating Concepts.
• Initiate and facilitate transfer of skills and knowledge and foster a culture of talent development.
• Establish a professional network of Human Resources and Training Specialists from competitive hotels and other Industries.
• Other ad-hoc assignments and projects as needed.

Requirements

• Minimum 8-10 years of hotel HR experience, preferably with exposure to luxury/upscale hospitality. Must be able to sit with GM/ExCom and translate business priorities into people
• Strong understanding of manpower productivity, EFTE, labour cost, scheduling, recruitment and retention. Able to balance service standards with financial targets and provide data-driven recommendations to ExCom.
• Demonstrated ability to build a strong hotel culture, engagement, leadership development, succession planning and employer branding. Should be visible and credible with both HODs and rank-and-file colleagues
• Sound knowledge of Singapore Employment Act, MOM requirements, Progressive Wage Model, Tripartite Guidelines, disciplinary processes and employee relations. Able to manage sensitive cases with maturity, fairness and confidentiality.
• Comfortable with HR analytics, process improvement and digitalisation, with the mindset to simplify and improve processes rather than merely maintain existing practices to drive workforce transformation and productivity.
• Firm but fair, people-focused but commercially grounded, with strong influencing skills. Must be able to challenge HODs constructively, gain trust from employees and work effectively with Corporate, Owners and the GM
• Passionate and enthusiastic with a positive 'can-do' attitude.