Director of Analytics & Insights: Data-Driven Growth Leader

Singapore Telecommunications Limited; Singapore; On-site; SGD 240,000 - 360,000; Full time

Benefits offered by this job

Health & wellness benefits

Training & development

Internal mobility

Job summary

Singtel in Singapore seeks a Director of Analytics & Insights to lead the Consumer Group analytics, BI, and insights function, enabling data-driven decisions that drive growth and improve customer experience. The role shapes analytics strategy, advances AI capabilities, and partners with senior leaders to translate data into actionable plans, governance, and scalable platforms.

The position demands 12–15+ years of analytics leadership and a proven ability to manage large teams delivering

Qualifications

• 12–15+ years in analytics, BI, data science, or insights.
• Experience in telecom, tech, or large consumer-facing organizations preferred.
• Proven leadership of large cross-functional analytics teams.
• Track record delivering measurable outcomes through data-driven strategies.

Responsibilities

• Develop and lead analytics strategy aligned to corporate priorities.
• Drive data-driven transformation across commercial, customer, operational, and digital domains.
• Partner with senior leaders to identify growth opportunities, customer insights, and operational improvements.
• Lead analytics governance, standards, and best practices across the enterprise.
• Drive KPI management, executive reporting, and performance insights.

Skills

Analytics leadership

Cross-functional leadership

AI/ML

Data visualization

SQL

Python

R

Tableau

Power BI

Data governance

Regulatory compliance

Change management

Education

Bachelor's degree in analytics/CS/engineering

Tools

SQL

Python

R

Tableau

Power BI

Job description

Singtel in Singapore seeks a Director of Analytics & Insights to lead the Consumer Group analytics, BI, and insights function, enabling data-driven decisions that drive growth and improve customer experience. The role shapes analytics strategy, advances AI capabilities, and partners with senior leaders to translate data into actionable plans, governance, and scalable platforms.

The position demands 12–15+ years of analytics leadership and a proven ability to manage large teams delivering