Director of Agencies

Income Insurance Limited; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Income Insurance Limited seeks an experienced Agency Leadership Professional to drive annual premium targets, recruit and develop Agency Leaders, and coordinate cross-functional efforts to deliver customer-centric insurance solutions.

The role requires extensive insurance industry experience, strong regulatory knowledge, and a track record in agency growth and compliance. You will lead performance reviews, implement strategic initiatives, and ensure high-quality service across agencies.

Qualifications

• Minimum 15 years of relevant experience in a similar capacity within insurance.
• Strong understanding of regulatory requirements and compliance.

Responsibilities

• Own and drive annual Regular and Single premium sales targets for AG2 agencies.
• Implement sales and marketing strategies for AG2 agencies.
• Monitor performance of Agency Leaders and representatives.
• Grow agency manpower by coaching and onboarding new Agency Leaders and Financial Consultants.
• Collaborate with Agency Leaders on recruitment and interviewing of candidates.
• Conduct bi-monthly business reviews with Agency Leaders and monthly meetings.
• Coordinate with cross-functional teams to deliver customer-centric solutions.
• Develop agency policies and initiatives (recruitment packages, compensation review, quality measures).
• Maintain positive agency reputation and ensure compliance with policies.

Skills

Agency management

Leadership

Recruitment

Regulatory compliance

Insurance industry

Job description

Responsibilities

• Own and achieve the Agency's annual Regular and Single premium sales targets. Establish and develop annual sales targets for respective agencies.
  • Implement AG2 agencies’ sales and marketing strategies
  • Increase the sales productivity of respective agencies
  • Performance monitoring of Agency Leaders and representatives
• Achieves AG2 Manpower growth and recruitment targets:
  • Grow the agency’s manpower by coaching, developing new managers and supporting their unit /group’s onboarding of new Agency Leaders and Financial Consultants
  • Collaborating with Agency leaders by carrying out recruiting activities that are consistent with the company’s policies and standards.
  • Selection and interviewing of representatives
• Work with Agency Leaders to better understand their business needs and goals
  • Bi-monthly business review with Agency Leaders
  • Conduct monthly Agency Leaders meeting and briefing
  • Participate in Branch meetings and coaching
• Work with cross-functional teams (Actuary, LHO, Marketing,/Product, Compliance) to provide a customer-centric solution to help shape Agency Leaders and FCs’ experience with Income:
  • Coordinate and support sales /marketing events , campaigns and recruitment activities with stakeholders and partners
  • Work with the internal team to ensure a high level of customer service and foster a culture of continuous process improvement
• Develop agency policies, objectives, and initiatives such as:
  • TTF recruitment package, EP scheme and Compensation review
  • Quality Business – Persistence Measures
  • Agency Leaders’ promotion & Spin Off exercise
  • Higher Appointment standard
• Maintain positive Agency reputation and ethics by motivating representatives ‘compliance with company and regulatory policies and procedures
• Cultivate lasting relationships with Agency Leaders and Financial Consultants for loyalty

Requirements:

• Min 15 years of relevant experience in a similar capacity and in Insurance Industry
• Well-versed in the regulatory and processes within compliance