Digitalisation & Continuous Improvement Specialist

Singapore Airlines Limited

Singapore

On-site

SGD 70,000 - 100,000

Full time

6 days ago

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Job summary

SIA Engineering Company in Singapore seeks an IT Officer within the Finance Division to ensure projects align with company-wide continuous improvement initiatives and the Finance Division roadmap. You'll install and support laptops, printers and IT equipment, manage user accounts, onboarding/offboarding, and coordinate digitalisation efforts including report automation and RPA.

The role requires IT or related diploma or degree with 2+ years' experience, familiarity with SAP, Agile/Scrum, and

Qualifications

IT or related Diploma or Degree with at least 2 years of relevant experience.
Prior experience in system design and analysis is advantageous.
Background in Agile or Scrum Master practices and stakeholder management is preferred.
Good knowledge of SAP products is beneficial.
Strong communication, problem solving and project management skills.
Able to multitask and adapt in a fast-paced, high-volume or ambiguous environment.

Responsibilities

Set up hardware and software, install/deploy laptops, printers and IT equipment, and resolve user issues.
Act as the liaison between IT departments and business divisions.
Support IT-related administrative tasks, including user account management and onboarding/offboarding.
Regularly review user access and controls.
Initiate and monitor IT-driven continuous improvement projects aligned with the Finance Division roadmap.
Coordinate digitalisation projects with process and report automation (RPA).
Engage finance stakeholders to gather requirements and translate them into specifications.
Undertake ad-hoc projects as assigned by management.