Digital Workplace Specialist | Microsoft 365 | M365 | O365

Randstad Singapore; Singapore; On-site; SGD 75,000 - 110,000; Full time

Job summary

Randstad Singapore is seeking an experienced IT Engineer to join a stable MNC with a strong investment in IT. You will manage end-to-end IT service operations, identify and resolve incidents, and provide Level 2 support for onsite users related to M365.

You will also administer desktop tools including endpoint and email security, Defender exposure is a plus, and experience with ticketing systems like BMC Remedy will help you excel in a fast-paced environment.

Qualifications

• At least 4 years of experience with M365 / O365.
• Proven experience with Microsoft Entra ID (Azure AD).
• Experience with Microsoft Intune.
• Experience with SharePoint Online.
• Exposure to Microsoft Defender is advantageous.

Responsibilities

• Manage end-to-end IT service operations by identifying, logging, and resolving technical incidents to minimize business downtime.
• Provide Level 2 technical support for onsite users, diagnosing and troubleshooting issues relating to M365.
• Administer global desktop tools including endpoint security, remote management, email security, and mobile device provisioning.

Skills

M365 / O365

Azure AD / Entra ID

Microsoft Intune

SharePoint Online

2nd line IT support

ITIL

Tools

Microsoft Defender

BMC Remedy Ticketing System

Ticketing systems

Job description

• Permanent role with MNC with high job stability
• Team based environment with high investment in IT

About the company

Our client is an established MNC with over 30 years of experience who is a market leader within their industry. As part of their plan to invest in technology, they are now hiring an experienced IT Engineer to join their team.

About the job

• Manage end-to-end IT service operations by identifying, logging, and resolving technical incidents to minimize business downtime.
• Provide Level 2 technical support for onsite users, diagnosing and troubleshooting issues relating to M365
• Administer global desktop tools including endpoint security, remote management, email security, and mobile device provisioning.

Skills and experience required

As a successful applicant, you will have at least 4 years of experience in M365 / O365. Proven track record in Microsoft Entra ID (Azure AD). Microsoft Intune, Sharepoint online is required for this role.

Exposure to Microsoft Defender will be of added advantage.

Whats on offer

This is an excellent opportunity to join an established company with heavy investments in IT.

Desired Skills and Experience

m365, Office 365, Office 365 Administration, Microsoft 365, Microsoft Entra ID, Autopilot, Microsoft Azure, it support, service desk support , helpdesk, help desk, system administration, Service desk, help desk support, ticketing systems, bmc remedy ticketing system, ITIL, 2nd line IT support, IT Service Management, IT Service Delivery