Digital Transformation Analyst for Government IT

OPUS IT SERVICES PTE LTD; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

OPUS IT SERVICES PTE LTD is seeking an experienced Digital Business Analyst to support a government agency in driving digital transformation and delivering technology solutions that meet business and citizen needs.

You will partner with business teams to analyze needs, facilitate discovery sessions, and develop user stories, specifications and acceptance criteria. Strong stakeholder engagement and agile delivery experience are essential.

Qualifications

• Diploma or Degree in Computer Science or related field.
• 6+ years of relevant experience in digital business analysis.
• Hands-on experience in Agile and product-centric teams with a delivery record.
• Experience in requirements gathering, discovery sessions and solution design.
• Knowledge of Design Thinking and/or Service Design, incl. facilitation and prototyping.
• Working knowledge of AI tools and concepts.
• Strong analytical, facilitation and problem-solving skills.
• Excellent communication and stakeholder engagement skills.
• Experience in consulting, software development or digital transformation is a plus.

Responsibilities

• Work with business teams to understand and analyze business needs using human-centric and visual methods.
• Facilitate discovery sessions and apply Design Thinking / Service Design methodologies to identify current-state gaps and develop future-state solutions.
• Evaluate technology options in line with enterprise architecture, cloud, legacy modernisation and relevant technology directions.
• Develop user stories, functional/technical specifications and acceptance criteria with business and technology teams.
• Support product readiness, deployment, adoption and ongoing operations.
• Engage and manage vendors to ensure successful delivery of ICT solutions and services.

Skills

Business Analysis

Agile

Design Thinking

Service Design

AI concepts

Stakeholder Engagement

Requirements Gathering

Discovery Sessions

Communication

Problem Solving

Education

Diploma or Degree in Computer Science / IT / Engineering

Job description

OPUS IT SERVICES PTE LTD is seeking an experienced Digital Business Analyst to support a government agency in driving digital transformation and delivering technology solutions that meet business and citizen needs.

You will partner with business teams to analyze needs, facilitate discovery sessions, and develop user stories, specifications and acceptance criteria. Strong stakeholder engagement and agile delivery experience are essential.