Digital Merchandising Specialist

Allegis Group Singapore Pte Ltd; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Allegis Group Singapore Pte Ltd is seeking a Digital Merchandising Specialist - RPAC to lead regional digital merchandising strategies for new product launches and programs, including Trade-In, Care Plans, and Retail Value Propositions across Store Online and Store App.

The role requires leveraging a deep understanding of business goals, programs, customer journeys and friction points to optimize the digital shopping experience.

Qualifications

• 7+ years of experience in digital merchandising, digital commerce, marketing, or digital customer experience.
• BA/BS degree in relevant field or MBA desired.
• Excellent communication, storytelling and presentation skills.
• Deep understanding of regional retail trends and consumer behavior.
• Ability to translate data-driven insights into actionable recommendations.

Responsibilities

• Develop detailed merchandising strategies, briefs and plans for new product launches and programs.
• Collaborate with worldwide and regional teams to ensure local relevance in merchandising and content.
• Collaborate with Analytics teams to analyze data and extract actionable insights.
• Work cross-functionally to understand the customer journey and improve the digital shopping experience on Store Online and Store App.
• Regular meetings with peers in USA and EMEIA during overlapping business hours.

Skills

Digital merchandising

Data-driven insights

Communication

Storytelling

Presentation skills

Regional retail trends

Creative problem-solving

Education

BA/BS or MBA

Job description

• Develop detailed merchandising strategies, briefs and plans for new product launches and programs
• Collaborate with worldwide and regional cross-functional teams for product launches
• Collaborate with the Analytics teams to analyze data to extract actionable insights

Summary

The individual in this role will lead the planning and execution of RPAC regional digital merchandising strategies for new product launches, programs include Trade-In, Care Plans and Retail Value Propositions and Retail Learning Video content across the Store Online and the Store App. The role requires leveraging a deep understanding of business goals, commercial programs, customer journeys and friction points to continuously optimize the digital shopping experience.

Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for a Digital Merchandising Specialist - RPAC to help us do extraordinary things.

Key Responsibilities

• Develop detailed merchandising strategies, briefs and plans for new product launches, programs and Retail Learning Videos in partnership with worldwide DE&M team, commercial teams, Marketing teams, Retail Contact Center and other stakeholders.
• Collaborate with worldwide and regional cross-functional teams for product launches to ensure local relevance in merchandising, including navigation, content, curation, and performance optimization.
• Collaborate with the Analytics teams to analyze data to extract actionable insights and translate them into clear recommendations and action plans.
• Work cross-functionally to understand the customer journey and implement strategies that enhance the digital shopping experience on the Store Online and Store App.
• Regular meetings with peers in USA and EMEIA during overlapping business hours.

Minimum Qualifications

• 7+ years of experience in digital merchandising, digital commerce, marketing, digital customer experience, or equivalent.
• Proven track record of enhancing digital merchandising performance and digital customer experience through data-driven insights.
• Exceptional communication, storytelling, and presentation skills.
• Deep understanding of regional retail trends, including shopping behaviors, consumer preferences and conversion optimization strategies.
• Creative problem-solving skills with the ability to identify solutions and effectively leverage resources.
• BA/BS degree in relevant field or MBA desired.

We regret to inform that only shortlisted candidates will be notified.