Digital Learning Operations Coordinator

NTUC LEARNINGHUB PTE. LTD.; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

NTUC LearningHub PTE. LTD. is seeking an operations assistant to support end-to-end class activities, including pre-course preparation, post-course administration, and stakeholder coordination.

You will help with materials, registrations, and reporting, while liaising with internal teams and external centres to ensure seamless learner experiences. The role emphasizes strong customer service, problem solving, and familiarity with training systems.

Qualifications

• Diploma holder or equivalent qualifications.
• Good complaint resolution skills will be an advantage.
• Good knowledge of training courses will be an advantage.
• Knowledge of training administration systems will be an advantage.
• Experience reading/analysing reports from Power BI or Tableau is an advantage.
• Experience using Microsoft Power Platforms (Power Automate, Power Apps, SharePoint) is an advantage.

Responsibilities

• Coordinate preparation of course materials, licenses, and attendance lists.
• Ensure classes are ready to start by coordinating with on-site Operations.
• Handle registrations and communications with trainees and corporate clients.
• Record daily tasks for reporting and audits.
• Submit attendances, assessments, and certificates into the system.
• Support coordination of trainee transfers between classes and with external centres.

Skills

Customer service

Stakeholder coordination

Problem solving

Communication

Education

Diploma or equivalent qualifications

Tools

Power BI

Tableau

Power Automate

Power Apps

SharePoint

Job description

NTUC LearningHub PTE. LTD. is seeking an operations assistant to support end-to-end class activities, including pre-course preparation, post-course administration, and stakeholder coordination.

You will help with materials, registrations, and reporting, while liaising with internal teams and external centres to ensure seamless learner experiences. The role emphasizes strong customer service, problem solving, and familiarity with training systems.