Digital Business Analyst (Public Sector)

Adecco Portugal; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Adecco is partnering with the public sector to hire a Business Analyst (Public Sector) who drives digital transformation by translating business requirements into technical solutions, coordinating project delivery, and ensuring successful system implementation and ongoing improvement.

The role emphasizes collaboration with cross-functional teams and experience in business analysis and technology consulting to support enterprise modernization and service excellence.

Qualifications

• 3+ years of experience in business analysis, IT consulting, software development, or digital project delivery.
• CBAP or equivalent business analysis certification is preferred.
• Experience in software development or technology consulting.
• Knowledge or hands-on experience in data analytics, Agile, cloud technologies, or service design.

Responsibilities

• Collaborate with business teams to understand citizen and business needs and develop business cases.
• Define user stories, functional and technical specifications, and acceptance criteria with project teams and technical stakeholders.
• Evaluate technologies aligned with enterprise architecture, cloud adoption, and modernization efforts.
• Choose project delivery methodologies (Agile or Waterfall) across outsourced, co-sourced, and in-house environments.
• Ensure systems are ready for deployment, adoption, and ongoing operations.
• Assess change requests and collaborate with support teams to troubleshoot issues during operations and maintenance.
• Identify opportunities for digital transformation and continuous service improvement.

Skills

3+ years experience

CBAP certification

Software development experience

Data analytics

Agile methodologies

Cloud technologies

Service design

Job description

• Adecco is partnering with public sector to look for a Business Analyst (Public Sector) who drives digital transformation by translating business into technical requirements, recommending suitable technologies, coordinating project delivery, and ensuring successful system implementation, adoption, and ongoing improvement.

The Talent

• Minimum 3 years of relevant experience in business analysis, IT consulting, software development, or digital project delivery.
• Business analysis certification, such as Certified Business Analysis Professional (CBAP).
• Previous experience in software development or technology consulting.
• Knowledge or hands‑on experience in at least one of the following areas: data analytics, Agile methodologies, cloud technologies, or service design.

The Opportunity

• Adecco is partnering with public sector to look for a Business Analyst (Public Sector) who drives digital transformation by translating business into technical requirements, recommending suitable technologies, coordinating project delivery, and ensuring successful system implementation, adoption, and ongoing improvement.

The Talent

• Minimum 3 years of relevant experience in business analysis, IT consulting, software development, or digital project delivery.
• Business analysis certification, such as Certified Business Analysis Professional (CBAP).
• Previous experience in software development or technology consulting.
• Knowledge or hands‑on experience in at least one of the following areas: data analytics, Agile methodologies, cloud technologies, or service design.

Job Description

• Collaborate with business teams to understand citizen and business needs through human-centric methods, such as service journey mapping, and develop business cases.
• Work with project teams and technical stakeholders to define user stories, functional and technical specifications, and acceptance criteria.
• Evaluate and recommend suitable technologies aligned with enterprise architecture, cloud adoption, legacy system modernization, and established technology frameworks.
• Select appropriate project delivery methodologies, such as Agile or Waterfall, across outsourced, co-sourced, and in-house development environments.
• Ensure systems and products are ready for deployment, user adoption, and ongoing operations.
• Assess change requests, recommend system improvements, and collaborate with support teams to troubleshoot technical issues during the operations and maintenance phase.
• Identify opportunities for digital transformation and continuous service improvement.