Digital Ambassador ( Bank/ $15/hrs/West)

PERSOL Singapore; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

PERSOL Singapore is seeking a customer service associate to handle general enquiries at the branch. You will actively listen, understand customer banking needs and guide them toward digital platforms and cashless options to enhance their experience.

Familiarity with the latest banking products is preferred so you can present suitable alternatives and cross-sell where appropriate. The role requires physical stamina to stand for long periods and flexibility to work 5.5 days per week.

Qualifications

• Must be service oriented.
• Able to stand for long hours.
• Willing to work 5.5 days per week (Mon–Sat).

Responsibilities

• Assist customers' general enquiries.
• Refer customers to adopt digital platforms and cashless options to enhance their experience.
• Suggest banking products and services as alternatives when fitting.

Skills

Service oriented

Physical stamina

Job description

Description

Assist in customers' general enquiries.

Proactive sharing, understanding and knowing customers banking needs and refer customers to adopt digital platforms and use cashless where suitable for enhanced customers' experience and journey.

Be familiar with latest banking products and services to suggest as alternative solutions to customers where fitting

Requirements

• Be able to on feet for long hours.
• Commit to branch operating hours for 5.5 days per week (Monday to Saturday).
• Service Oriented