Digital Advertising - Key Account Manager (China Export)

7606 ACN SG Svc Pte Ltd Company; Singapore; Vor Ort; SGD 90.000 - 130.000; Vollzeit

Zusammenfassung

Accenture is a leading global professional services company that helps clients build digital core, optimize operations and accelerate revenue growth. We work with the world’s top advertisers to deliver tailored solutions and maintain strong, trusted relationships.

This role focuses on strategic account management, cross-functional collaboration, and driving growth across the China and Asia-Pacific markets. We value professionals with 5+ years in key account management, fluency in Mandarin and

Qualifikationen

• Proven experience as Key Account Manager.
• Experience in sales and providing solutions based on customer needs.
• Strong communication and interpersonal skills with aptitude in building relationships with professionals at all levels.
• Excellent organizational skills.
• Outstanding ability in problem-solving and negotiation.
• Proficiency in Business Mandarin and English for Mandarin-speaking clients and stakeholders.
• Good knowledge/experience in performance marketing and SEM.
• At least 5 years of relevant experience.
• Experience assisting clients in China, and exposure to Chinese export industry.
• Experience in similar tech platform or digital marketing firm.

Aufgaben

• Develop and maintain relationships with top advertisers to reduce churn and protect revenue.
• Understand key customer needs and requirements.
• Expand relationships by proposing solutions that meet objectives.
• Ensure correct solutions are delivered in a timely manner.
• Serve as liaison between customers and internal teams.
• Resolve issues and complaints promptly to maintain trust.
• Generate new sales and build long-lasting partnerships.
• Lead regular meetings with top advertisers and conduct business reviews.
• Prepare progress reports and forecasts for stakeholders.

Kenntnisse

Key Account Management

Sales solutions

Communication

Organization

Negotiation

Mandarin & English

Performance marketing

5+ years experience

China market experience

Tech/digital marketing

Ausbildung

Bachelor’s in business administration or related

Jobbeschreibung

Responsibilities

• Develop and maintain long terms trusting relationships with a portfolio of top advertisers to ensure they do not churn and move to competing platforms
• Continually acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct solutions are delivered to our top advertisers in a timely manner
• Serve as the link of communication between key customers and internal client's teams
• Resolve any issues and problems faced by our top advertisers and deal with complaints in an efficient manner to maintain trust and protect revenue
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Manage regular meetings our top advertisers including weekly, monthly and quarterly business reviews
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Required Skills and Experience

• Proven experience as Key Account Manager
• Experience in sales and providing solutions based on customer needs
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills
• Outstanding ability in problem-solving and negotiation
• Proficiency in Business Mandarin and English to effectively communicate with Mandarin-speaking clients and stakeholders
• BSc/BA in business administration, sales or relevant field
• Good knowledge/experience in performance marketing and SEM, good hands-on skills
• At least 5 years of relevant experience
• Experience in assisting clients in China, having worked in Chinese export industry
• Working experience from similar tech platform or digital marketing firm

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

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