Dharma Circulation Admin Assistant

Singapore Buddhist Lodge, The; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

Singapore Buddhist Lodge, The is seeking staff for customer service and counter operations across donations, registrations, and sales of Buddhist items. You will manage transactions, respond to inquiries, and maintain records while ensuring a friendly, respectful environment for devotees and visitors.

The role includes data entry, stock control, cash reconciliation, and general housekeeping. Working arrangement is a 5‑day week with weekend and public holiday shifts as required.

Qualifications

• Minimum secondary education or equivalent qualification.
• Experience in customer service, retail, administration, cashiering, or related roles is an advantage.
• Friendly, patient, customer-oriented, and able to communicate effectively with people from different backgrounds.
• Possess basic computer skills, including Microsoft Office and data entry.
• Able to handle cash and payment transactions accurately and responsibly.
• Work independently and in a team, in a Buddhist environment when required.

Responsibilities

• Provide friendly and professional service to devotees, members, and visitors.
• Handle donations, prayer/puja registrations, payments, and related transactions accurately.
• Respond to enquiries via walk-ins, telephone, email, and online channels.
• Maintain accurate records of donations, registrations, transactions, and related documentation.
• Perform data entry, filing, and general administrative duties.
• Assist in sales, display, stock-taking, inventory control, and cash reconciliation of Buddhist books and merchandise.
• Maintain cleanliness and organization of service counters, display shelves, and public areas.
• Open/close duties and other tasks as assigned by Management.

Skills

Customer service

Cash handling

Data entry

Microsoft Office

Communication

Teamwork

Education

Secondary education

Tools

Cash register system

Microsoft Office

Job description

Job Description

Customer Service & Counter Operations

• Provide friendly and professional service to devotees, members, and visitors.
• Handle donations, prayer/puja registrations, payments, and related transactions accurately.
• Respond to enquiries via walk-ins, telephone, email, and online channels.

Administration & Retail Support

• Maintain accurate records of donations, registrations, transactions, and related documentation.
• Perform data entry, filing, and general administrative duties.
• Assist in the sales, display, stock-taking, inventory control, and cash reconciliation of Buddhist books, religious items, and merchandise.

Housekeeping & General Support

• Maintain the cleanliness and organization of service counters, display shelves, and public areas.
• Assist with daily opening, closing, and housekeeping duties.
• Perform other duties and responsibilities assigned by Management.

Job Requirements

• Minimum secondary school education or equivalent qualification.
• Experience in customer service, retail, administration, cashiering, or related roles is an advantage.
• Friendly, patient, customer-oriented, and able to communicate effectively with people from different backgrounds.
• Possess basic computer skills, including Microsoft Office and data entry.
• Able to handle cash and payment transactions accurately and responsibly.
• Responsible, organized, and able to work independently as well as in a team environment.
• Comfortable working in a Buddhist religious environment and supporting activities conducted within such an environment.

Added Advantage

• Experience in handling donations, membership services, or frontline customer service.
• Familiarity with e-payment platforms and online systems.
• Ability to communicate in English and/or Mandarin to serve stakeholders and members of the public from diverse backgrounds.
• Full-time and Part-time positions available.

Working Arrangement

• 5-day work week.
• One weekday and one weekend day (Saturday or Sunday) off each week.
• Required to work on weekends and Public Holidays based on operational requirements.