Dessert Outlet Lead: Elevate Service & Sales

UNISEARCH SERVICES PTE. LTD.; Singapore; On-site; SGD 39,000 - 58,000; Full time

Job summary

UNISEARCH SERVICES PTE. LTD. is seeking an experienced Outlet Manager to lead our dessert outlet and ensure a delightful customer experience. You will oversee daily operations, drive sales and manage a small team of staff to deliver consistent service.

The role requires hands-on leadership, strong communication, and a passion for food and presentation. You will monitor inventory, maintain hygiene standards, and coordinate promotions to attract and retain customers.

Qualifications

• Minimum 2 years of experience in F&B outlet management, preferably in desserts or café.
• Strong leadership, communication, and team management skills.
• Passion for food, especially desserts, with a good eye for presentation.
• Knowledge of inventory control, cost management, and operational efficiency.
• Flexible and hands-on, able to work weekends and peak periods.

Responsibilities

• Oversee daily operations of the outlet, ensuring smooth workflow and high standards of service.
• Manage, train, and motivate the outlet team to deliver excellent customer experiences.
• Monitor inventory, ordering, and stock management to minimize wastage.
• Ensure compliance with food safety and hygiene standards.
• Drive sales and implement marketing or promotional initiatives to attract and retain customers.
• Handle customer feedback and resolve any issues promptly and professionally.

Skills

Leadership

Communication

Team management

Inventory management

Food safety knowledge

Job description

UNISEARCH SERVICES PTE. LTD. is seeking an experienced Outlet Manager to lead our dessert outlet and ensure a delightful customer experience. You will oversee daily operations, drive sales and manage a small team of staff to deliver consistent service.

The role requires hands-on leadership, strong communication, and a passion for food and presentation. You will monitor inventory, maintain hygiene standards, and coordinate promotions to attract and retain customers.