Assistant Outlet Manager: Lead Service & Ops Excellence

THE BAKERY DEPOT PTE LTD; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

THE BAKERY DEPOT PTE LTD is seeking an Assistant Outlet Manager to support daily operations and drive service excellence in a dynamic hospitality setting.

You will supervise staff, manage inventory and supplier relations, and assist with financial reporting while ensuring compliance with hygiene and safety standards. The role requires leadership, multitasking, and a hands-on approach.

Qualifications

• Minimum 3+ years of F&B management experience.
• Diploma or degree in a relevant field preferred.
• Strong leadership and delegation skills.
• Financial acumen and inventory management.
• Excellent communication and interpersonal skills.
• Ability to drive staff training and development.
• Willingness to work shifts, weekends and holidays.
• Hands-on, reliable, and capable of stepping in as Outlet Manager.

Responsibilities

• Assist the Outlet Manager in daily operations and administration.
• Supervise staff and maintain service standards.
• Manage inventory, ordering, wastage, and supplier coordination.
• Oversee cash handling, daily sales reconciliation, and reporting.
• Conduct staff training, mentoring, and evaluations.
• Ensure hygiene, safety, and regulatory compliance.
• Handle customer complaints and feedback professionally.
• Support marketing and promotions to boost sales.
• Monitor KPIs and propose improvements.
• Act as Outlet Manager in their absence.

Skills

Leadership

F&B Management

Inventory Management

Financial Reporting

Staff Training

Customer Service

Regulatory Compliance

Shift Management

Delegation

Problem Solving

Education

Diploma/degree in relevant field

Job description

THE BAKERY DEPOT PTE LTD is seeking an Assistant Outlet Manager to support daily operations and drive service excellence in a dynamic hospitality setting.

You will supervise staff, manage inventory and supplier relations, and assist with financial reporting while ensuring compliance with hygiene and safety standards. The role requires leadership, multitasking, and a hands-on approach.