Desktop Support Specialist: Troubleshooting & IT Help

Recruit Express Pte Ltd; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore seeks an IT Helpdesk/Desktop Support specialist to assist end-users with hardware and software issues. You will work with senior engineers to install and configure computer systems and applications, and maintain smooth desktop environments.

Responsibilities include responding to help desk requests, diagnosing desktop, laptop, printer, and peripheral problems, and installing OS and software updates. A minimum of 1 year of experience is expected.

Qualifications

• Minimum 1 year of working experience

Responsibilities

• Provide technical support and assistance to end-users within the organization.
• Work closely with senior engineers to troubleshoot hardware and software issues, install and configure computer systems and applications, and ensure the smooth functioning of desktop environments.
• Respond to and resolve help desk requests from end-users regarding hardware, software, and network issues.
• Troubleshoot and diagnose desktop, laptop, printer, and peripheral device problems.
• Provide technical assistance for operating systems, applications, and other software tools.
• Install, configure, and upgrade desktop hardware components such as hard drives, memory, and graphics cards.
• Install and configure operating systems, software applications, and updates.

Job description

Recruit Express Pte Ltd in Singapore seeks an IT Helpdesk/Desktop Support specialist to assist end-users with hardware and software issues. You will work with senior engineers to install and configure computer systems and applications, and maintain smooth desktop environments.

Responsibilities include responding to help desk requests, diagnosing desktop, laptop, printer, and peripheral problems, and installing OS and software updates. A minimum of 1 year of experience is expected.