Desktop Support Specialist: Tech Troubleshooter

RAPSYS TECHNOLOGIES PTE LTD; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

RAPSYS TECHNOLOGIES PTE LTD in Singapore is seeking a dedicated Desktop Support professional to maintain end-user devices and resolve hardware/software issues in our office. You will provide onsite assistance, configure equipment, and help keep systems secure.

Candidates should have at least 1 year of IT support experience, strong Windows/Mac OS knowledge, solid problem-solving, and good communication. A proactive team player attitude is essential.

Qualifications

• Minimum 1 year of experience in desktop or IT support.
• Strong knowledge of Windows/Mac OS environments.
• Excellent problem-solving skills and attention to detail.
• Effective communication with users at all levels.
• Ability to prioritize tasks in a fast-paced setting.
• Team player with a proactive attitude.

Responsibilities

• Troubleshoot hardware and software issues on desktops, laptops, and peripherals
• Install, configure, and maintain computer equipment and systems
• Provide timely technical support to end-users onsite
• Ensure security protocols are followed for all devices
• Document issues and resolutions accurately
• Collaborate with IT teams for escalated problems

Skills

Desktop support

Windows/Mac OS

Problem solving

Communication

Prioritize tasks

Team player

Job description

RAPSYS TECHNOLOGIES PTE LTD in Singapore is seeking a dedicated Desktop Support professional to maintain end-user devices and resolve hardware/software issues in our office. You will provide onsite assistance, configure equipment, and help keep systems secure.

Candidates should have at least 1 year of IT support experience, strong Windows/Mac OS knowledge, solid problem-solving, and good communication. A proactive team player attitude is essential.