Desktop Support Executive | Govt Sector | West | Contract

RMA Contracts Pte Ltd; Singapore; On-site; SGD 31,000 - 47,000; Full time

Benefits offered by this job

Annual Bonus

18 Days Annual Leave

Contract up to Jan 2029

Working hours 8:30am–6:00pm

Job summary

RMA Contracts Pte Ltd in Singapore is seeking an IT support assistant to handle level 1 troubleshooting, data tracking for service standards, and governance reporting. You will coordinate with service partners for account setup and access management, and assist with IT provisioning for new hires.

The role involves supporting IT projects, configuration changes, and guiding users on IT policies. This contract position offers an 18‑day annual leave, an annual bonus, and a work schedule from Monday

Qualifications

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience.
• Experience with IT troubleshooting and data analysis.
• Familiarity with IT governance policies and security requirements.

Responsibilities

• Level 1 IT troubleshooting.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Coordinate with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work.
• Support IT projects e.g. coordination with stakeholders and employees, data progress tracking.
• Facilitate IT configuration changes and account access rights.
• Guide users on the policies, processes and responsibilities in management of IT devices and accounts.

Skills

Diploma in IT/Computing/Engineering or

Education

Diploma in IT/Computing/Engineering or ITE Certificate

Job description

Passionate about IT? Join a supportive team to gain hands‑on experience career exposure!

Applicants will have to wait 2 months before getting onboarded after successful interview. If you are currently on a contract that is ending in the next 1-3 months or more, now is a good time to apply.

Job Description:

• Level 1 IT troubleshooting.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work.
• Support IT projects e.g. coordination with stakeholders and employees, data progress tracking.
• Facilitate IT configuration changes and account access rights.
• Guide users on the policies, processes and responsibilities in management of IT devices and accounts.

Skills & Experience Needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience

Other Information:

• Location: Hillview
• Annual Bonus
• 18 Days Annual Leave
• Contract up to Jan 2029
• Monday to Friday: 8.30am to 6.00pm

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job‑matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation‑wide manpower and skills upgrading initiatives.By applying for this role, you consent toRMA Group’sPDPA and e2i’s PDPA.