Cybersecurity Operations Engineer

ENSIGN INFOSECURITY (CYBERSECURITY) PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

ENSIGN INFOSECURITY (CYBERSECURITY) PTE. LTD. is looking for a hands-on Operations Engineer to manage and support enterprise endpoint environments, especially focusing on Microsoft Intune and modern device management. This role ensures reliable endpoint operations across corporate devices while supporting users.

Applicants should have at least 2 years of experience in IT operations and should be skilled in managing Windows and other enterprise environments, with a robust focus on security and compliance.

Qualifications

• Hands-on experience with Microsoft Intune and modern endpoint management.
• At least 2 years of experience in IT operations or endpoint management.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Administer and manage endpoints using Microsoft Intune.
• Provide Level 2/3 operational support for endpoint issues.
• Develop scripts and automation to improve operational efficiency.

Skills

Microsoft Intune

Windows device management

Active Directory / Azure AD

Scripting (PowerShell)

Endpoint security controls

Education

Diploma or Degree in IT, Computer Science, or related field

Tools

Microsoft Endpoint Manager

Security tools (Defender, EDR solutions)

Job description

Role Summary

We are seeking a hands-on Operations Engineer to manage and support enterprise endpoint environments, with a strong focus on Microsoft Intune and modern device management. The role is responsible for ensuring secure, reliable, and efficient endpoint operations across corporate devices while supporting users and business functions.

Key Responsibilities

Endpoint & Device Management

• Administer and manage endpoints using Microsoft Intune and Microsoft Endpoint Manager
• Manage device lifecycle including provisioning, configuration, patching, compliance enforcement, and decommissioning
• Implement and maintain device configuration profiles, security baselines, and compliance policies
• Support Windows, macOS, iOS, and Android enterprise environments

Operations & Support

• Provide Level 2/3 operational support for endpoint and mobility issues
• Monitor endpoint health, performance, and security posture
• Troubleshoot device enrollment, policy conflicts, patch failures, and application deployment issues
• Support software packaging, deployment, and updates across managed devices
• Work closely with Service Desk to resolve escalated endpoint incidents

Security & Compliance

• Enforce endpoint security policies including encryption, conditional access, and device compliance
• Support audit and governance requirements related to endpoint management
• Collaborate with cybersecurity teams on vulnerability remediation and incident response

Automation & Continuous Improvement

• Develop scripts and automation to improve operational efficiency
• Maintain documentation, SOPs, and knowledge base articles
• Recommend improvements to endpoint architecture and device management processes

Requirements

• Hands-on experience with Microsoft Intune and modern endpoint management
• Strong knowledge of Windows device management and Active Directory / Azure AD
• Experience with Group Policy, device imaging, and patch management
• Familiarity with endpoint security controls and compliance enforcement
• Experience supporting enterprise mobility (MDM/MAM)
• Experience with Microsoft Entra ID (Azure AD), Autopilot, and conditional access
• Scripting skills (PowerShell preferred)
• Knowledge of endpoint security tools (Defender, EDR solutions)
• ITIL environment experience
• You will be required to be on shift schedule.

Qualifications & Experience

• Diploma or Degree in IT, Computer Science, or related field
• At least 2 years of experience in IT operations, endpoint management, or EUC engineering
• Experience supporting enterprise-scale environments
• Strong troubleshooting and problem-solving skills
• Ability to manage incidents under SLA-driven environments
• Good stakeholder communication skills
• Detail-oriented with strong operational discipline
• Good to have certifications with Microsoft Endpoint Administrator Associate, ITIL Foundation