Desktop Assistant / PC Builder

MANSA COMPUTERS PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

MANSA COMPUTERS PTE. LTD. in Singapore seeks a Desktop Engineer to assist with installation, maintenance and repair of desktop hardware and software. You will provide technology support to walk-in customers, existing orders and clients needing off-site assistance.

This full-time role is based in Singapore and offers the opportunity to work closely with a hands-on IT team to resolve complex PC problems and ensure customer satisfaction.

Qualifications

• Candidates should have hands-on experience with desktop hardware and software.
• Strong ability to diagnose and troubleshoot PC issues.
• Willingness to build and repair desktop systems.
• Keen attention to detail in all tasks.
• Proactive team player with a positive attitude.
• Analytical and problem-solving abilities.
• Fresh graduates are welcome to apply.

Responsibilities

• Coordinate installation and set-up of desktop computer hardware and software.
• Perform setting up of PCs.
• Attend to customers and handle enquiries and feedback.
• Perform on-site analysis, diagnosis, and resolution of complex PC problems for end users.
• Understand inventory storage and replenishment processes.

Skills

Hardware troubleshooting

PC assembly

Customer support

Analytical thinking

Problem solving

Attention to detail

Teamwork

Job description

SUMMARY:

Candidate will support Desktop Engineer with the installation, maintenance and repairs of computer hardware and software. He/she will provide technology support to walk-in customers, existing orders and customers who require off-site assistance.

This position is a full-time position and is based in Singapore.

ESSENTIAL FUNCTIONS:

• Understand the company structure, brand and work environment in the IT sector
• Coordinate installation and set-up of desktop computer hardware and software
• Perform setting up of PCs
• Understand merchandise display
• Understand the specs and uses for customised PCs
• Attend to customers
• Handle enquiries and feedback
• Perform on-site analysis, diagnosis, and resolution of complex PC problems for end users
• Understand inventory storage and replenishment processes

JOB REQUIREMENTS:

• Candidates are required to handle heavy equipment / desktop builds
• Intermediate to advanced computer component knowledge
• Prior computer/systems building experience is a plus
• Keen attention to detail
• Proactive team player with good attitude
• Analytical and problem-solving abilities
• Fresh graduates are welcome