Deputy Manager, Programme Innovation & Solutions - PACE

Public Service Division; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

Singapore Polytechnic’s PACE Academy is seeking a Programme Designer to develop and evaluate CET and workplace learning solutions that upskill adults and empower enterprises.

Reporting to Senior Manager, you will translate labour-market insights into learning outcomes, applying AI and data analytics with human oversight to ensure quality and impact.

Collaborate with course teams, industry partners and public agencies to deliver scalable programmes and measurable benefits.

Qualifications

• Experience in CET or adult learning design and delivery.
• Minimum 5 years in CET, adult learning or related fields.
• Practical AI literacy and responsible use in learning.
• Strong understanding of learning technologies and accessibility.
• Ability to translate labour-market insights into learning solutions.

Responsibilities

• Analyse labour-market trends, job roles, and skills gaps with qualitative and quantitative data.
• Translate needs into competency-based outcomes and modular pathways.
• Develop and evaluate learning concepts, micro-credentials, and workplace learning.
• Provide pedagogical guidance for blended, online, and workplace learning.
• Design AI-enabled content development and learning analytics with human oversight.
• Govern projects from scoping to benefits realisation with risk management.
• Build relationships with industry partners, public agencies, and learners.
• Use dashboards to monitor adoption, quality, risks and present decisions.

Skills

Learning solution design

Curriculum design

Technology-enabled learning

Adult education

AI literacy

Project management

Stakeholder management

Data analytics

Communication

Co-design

Job description

[What the role is]

Plaque of Commendation (Gold) – NTUC May Day Awards 2026

Most Positive Workplace Collaboration Award – Singapore International Chamber of Commerce (SICC) Awards 2025

The Straits Times Singapore’s Best Employers for 2024, 2025 & 2026

Singapore Polytechnic’s Professional and Adult Continuing Education (PACE) Academy champions lifelong learning and skills mastery. We offer Continuing Education and Training (CET) programmes that help adult learners remain employable and industry-relevant, and we partner enterprises to strengthen workforce capabilities through training, workplace learning and consultancy solutions.

Reporting to the Senior Manager (Programme Innovation & Solutions), you will design, pilot, scale and evaluate skills-based CET and workplace learning solutions that support workforce upskilling and enterprise transformation. Working with course teams, industry partners and public agencies, you will translate labour-market and job-skills insights into relevant learning solutions, provide pedagogical guidance, and apply artificial intelligence (AI), learning technologies and data analytics responsibly to improve learning design, facilitation, assessment, learner support and programme outcomes.

[What you will be working on]

• Analyse labour-market trends, job roles, work tasks, skills gaps, learner profiles and enterprise needs using qualitative and quantitative evidence.
• Translate identified needs into competency-based learning outcomes, modular pathways, authentic workplace tasks and assessment strategies for new or refreshed CET offerings.
• Develop and evaluate business cases, programme concepts and fit-to-purpose training, micro-credential, workplace learning and performance-support solutions.
• Provide evidence-informed pedagogical and andragogical guidance to course teams on blended, online, micro-learning and workplace-integrated learning approaches.
• Design and pilot responsible AI-enabled approaches for content development, learner support, feedback, skills assessment and learning analytics, with appropriate human oversight.
• Guide course teams on effective prompting, AI-output verification, bias and hallucination checks, data privacy, intellectual property, accessibility and transparent AI use.
• Manage NACE@SP workplace learning courses, mentorship support projects and enterprise transformation projects from scoping and proposal development to delivery, evaluation and closure.
• Maintain project governance across scope, schedule, budget, resources, risks, deliverables, funding requirements and benefits realisation; use feedback and outcome evidence to drive continuous improvement.
• Build productive relationships with SWDA, NACE Centres, IHLs, industry partners, corporate clients, adult learners, adjunct educators, consultants and internal stakeholders.
• Use dashboards, learning analytics and performance data to monitor adoption, quality, risks and outcomes, and present concise, decision-ready recommendations to stakeholders.

[What we are looking for]

• Competent in learning and development, e.g. learning solution design, workplace learning solution design, curriculum design, technology-enabled learning delivery.
• At least 5 years of relevant experience in CET, adult learning, curriculum or learning solution design, workplace learning, learning technology, consulting or project delivery.
• Demonstrate ability to conduct learning-needs and job-task analysis and design competency-based curricula, authentic assessments and workplace learning solutions.
• Practical digital and generative AI literacy, including effective prompting, evaluation of AI outputs and responsible use of AI in teaching, learning, assessment or content workflows.
• Sound understanding of adult learning, learning technologies, data literacy, accessibility, data privacy and intellectual property considerations.
• Strong project, risk and stakeholder management skills, with the ability to facilitate co-design, influence decisions and manage multiple priorities.
• Strong analytical, business writing, presentation and interpersonal communication skills; able to convert evidence into clear recommendations.
• Learner- and client-centred, ethical, inclusive, collaborative, resourceful and comfortable experimenting, learning and sharing practice. Relevant certifications or work samples in adult education, workplace learning, project management, data analytics or AI-enabled learning will be advantageous.

If you are shortlisted for the position(s), you should hear from us within 30 days of the closing date of the advertisement.