Deputy Manager / Manager (Capability Development)

Civil Aviation Authority of Singapore; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

Civil Aviation Authority of Singapore is seeking an experienced professional inCompetency Development and/or Learning & Development to join the Human Resources team. You will develop, implement and manage competency frameworks and programs across CAAS, enabling career progression and professional growth.

As an individual contributor, you will partner with divisions, lead change management, and drive structured learning initiatives that align with CAAS priorities and the public sector context.

Qualifications

• Minimum 3–8 years of experience in competency development, learning and development, or similar HR roles.
• Strong knowledge of competency framework design and implementation.
• Excellent project and change management skills with the ability to manage multiple initiatives effectively.
• Strong stakeholder management, communication and interpersonal skills to work across all organisational levels.

Responsibilities

• Support the development, implementation and updating of competency frameworks in partnership with divisions and key stakeholders.
• Establish job profiles, competencies and proficiency levels that align across CAAS and prepare the organisation for future priorities.
• Collaborate with divisions to craft training catalogues and milestone programmes that guide professional growth.
• Analyse competency assessment results at individual and organisational levels, turning insights into actionable capability-building recommendations.
• Support change management efforts around competency framework implementation and ensure they stay relevant and impactful.
• Work alongside HR and divisions to implement learning plans and programs that truly meet officers’ career development needs.
• Track, evaluate and fine-tune learning program effectiveness for better outcomes across the board.

Skills

Competency development

Learning & Development

Project management

Change management

Stakeholder management

Analytical thinking

HR software systems

Microsoft Office

Public sector HR practices

Tools

Microsoft Office

HR software systems

Job description

What the role is:

Ready to make a real impact on careers and organisational growth? We are on the lookout for an experienced, driven and collaborative professional in Competency Development and/or Learning & Development to join the Human Resources team at the Civil Aviation Authority of Singapore (CAAS). This is an individual contributor role, where you will work closely with the team lead to develop, implement and manage competency frameworks and programs across the organisation. You will be at the heart of driving career progression and empowering professional growth through structured frameworks and learning initiatives.

What you will be working on:

• a. Support the development, implementation and updating of competency frameworks in partnership with divisions and key stakeholders
• b. Establish job profiles, competencies and proficiency levels that align across CAAS and prepare the organisation for future priorities
• c. Collaborate with divisions to craft training catalogues and milestone programmes that guide professional growth
• d. Analyse competency assessment results at individual and organisational levels, turning insights into actionable capability-building recommendations
• e. Support change management efforts around competency framework implementation and ensure they stay relevant and impactful
• f. Work alongside HR and divisions to implement learning plans and programs that truly meet officers’ career development needs
• g. Track, evaluate and fine-tune learning program effectiveness for better outcomes across the board

What we are looking for:

• a. Minimum 3 - 8 years of experience in competency development, learning and development, or similar HR roles
• b. Strong knowledge of competency framework design and implementation
• c. Excellent project and change management skills with the ability to manage multiple initiatives effectively
• d. Strong stakeholder management, communication and interpersonal skills to work across all organisational levels
• e. Strong analytical, critical thinking and problem-solving skills
• f. Proficient in HR software systems and Microsoft Office suite
• g. Familiarity with Singapore public sector HR practices and WOG initiatives is a plus

If you are passionate about shaping talent, driving organisational excellence and making a real difference through competency and learning initiatives, this dynamic role at CAAS is your next challenge. Step up and help us elevate careers and the organisation together.

Note: Your appointment designation will commensurate with your relevant work experience.

About Civil Aviation Authority of Singapore

The Civil Aviation Authority of Singapore's raison d'etre is to develop the air hub and aviation industry in Singapore, expanding Singapore's links to the rest of the world. We enable opportunities through aviation, making connections, opening doors and enabling choices in people's lives.