Manager / Senior Manager (Sector Development)

Civil Aviation Authority of Singapore; Singapore; In loco; SGD 140.000 - 200.000; Tempo pieno

Descrizione del lavoro

Civil Aviation Authority of Singapore (CAAS) invites a Senior Manager to drive transformation across ground handling and air cargo sectors. You will build deep relationships with operators, shape engagement strategies and coordinate cross-agency initiatives to improve capacity, productivity and resilience.

You will lead sector-wide transformation projects, guide infrastructure and workforce development, and supervise junior officers.

Competenze

• Passion for aviation and interest in growth and transformation of ground handling and air cargo sectors.
• Training in any discipline with at least 4 years of relevant working experience.
• Strong conceptual and analytical skills for transformation programmes.
• Excellent interpersonal, verbal and written communication with stakeholder persuasion.
• Public sector experience and cross-functional engagement are pluses.

Mansioni

• Serve CAAS as key contact for ground handlers/cargo operators; build strong relationships.
• Develop and execute engagement strategies aligning with Singapore's air hub priorities.
• Partner to develop transformational plans for infrastructure, operations and workforce.
• Support capacity, manpower, capability, sustainability and innovation priorities.
• Lead sector-wide initiatives across multiple companies and stakeholders.
• Track outcomes and provide management insights on performance, risks and opportunities.
• Lead inter-agency workstreams and mentor junior officers (for Senior Manager role).

Conoscenze

Account management

Industry development

Business development

Stakeholder engagement

Formazione

Any discipline degree

Strumenti

Data analysis tools

Descrizione del lavoro

What the role is:

Singapore is one of the world’s leading air hubs, connecting passengers and cargo to destinations across the region and beyond. The air hub supports tourism, aerospace, manufacturing, logistics and many other sectors, while strengthening Singapore’s position as a base for companies serving regional and global markets. At CAAS, our vision is to be a leader in civil aviation and a city connecting the world. Our mission is to grow a safe, vibrant air hub and civil aviation system that contributes to Singapore’s success.

Ground handlers and cargo terminal operators keep the air hub running. Their passenger, baggage, ramp, catering and cargo services enable safe, timely aircraft turnarounds and the smooth movement of passengers and cargo through Changi. With Terminal 5 and the adjacent Changi East Industrial Zone set to add new capacity from the mid-2030s, the sector has an exciting opportunity to transform its operations, raise productivity and create quality jobs.

What you will be working on:

• Serve as CAAS’ key point of contact for a portfolio of ground handlers and/or cargo terminal operators, building strong relationships and a deep understanding of each company’s operations, priorities, growth plans and challenges.
• Develop and execute an engagement strategy for each company, identifying emerging issues and opportunities and aligning its plans with the priorities of Singapore’s air hub.
• Partner companies to develop and implement transformation plans that enhance their infrastructure, operations and workforce, and improve capacity, productivity and resilience.
• Support companies in addressing priorities across capacity and infrastructure, manpower, capability development, sustainability and innovation, drawing on resources and expertise across CAAS and other government agencies where needed.
• Identify and lead sector-wide initiatives that require coordination across multiple companies and stakeholders, including efforts to strengthen shared capabilities and address common challenges across the ground handling and air cargo sectors.
• Track the outcomes of company- and sector-level initiatives, and provide management with regular insights on performance, risks and opportunities across the portfolio.
• Lead inter-agency workstreams on major ground handling and/or air cargo initiatives, and supervise and develop junior officers in the team (for Senior Manager appointment).

What we are looking for:

• Passion for aviation and a strong interest in shaping the growth and transformation of Singapore's ground handling and air cargo sectors.
• Training in any discipline, with at least 4 years of relevant working experience in account management, industry development, business development or related fields.
• Strong conceptual and analytical skills, with the ability to develop and execute transformation programmes.
• Excellent interpersonal, verbal and written communication skills, with strong negotiation skills to persuade and build consensus among stakeholders.
• Experience in cross-functional and senior stakeholder engagement is a plus.
• Experience in the public sector is a plus.
• Proficiency in data analysis tools is a plus.
• Prior experience in leading teams is preferred for Senior Manager appointments.
• Detailed and meticulous, and a proficient writer.
• A positive can-do attitude amidst a fast-paced and dynamic work environment.
• Self-motivated, driven, resourceful, a good team player and able to multi-task.

Note: Your appointment designation will commensurate with your relevant work experience. Successful candidates will be offered a 3-year contract in the first instance, and may be considered for placement on a permanent tenure or subsequent contract renewal.

About Civil Aviation Authority of Singapore

The Civil Aviation Authority of Singapore's raison d'etre is to develop the air hub and aviation industry in Singapore, expanding Singapore's links to the rest of the world. We enable opportunities through aviation, making connections, opening doors and enabling choices in people's lives.