Deputy Head of Network (APAC)

Eames Consulting Group; Singapore; Vor Ort; SGD 240.000 - 360.000; Vollzeit

Zusammenfassung

Eames Consulting Group partners with a leading global financial institution to recruit a Deputy Head of Network for the APAC region. This senior role drives network design, operations, reliability, and security, bridging engineering, operations, and security to keep services highly available and compliant.

You will own governance, lifecycle management, vendor relations, and service transition, while advancing observability with SLIs/SLOs and executive-level reporting.

Qualifikationen

• Bachelor’s degree in a technical field.
• Over 10 years of progressive experience in network infrastructure or IT service management.
• 5+ years of regional or global technology leadership experience.
• Strong knowledge of enterprise networking incl. LAN/WAN, Data Center, cloud connectivity, SD-WAN, network security.
• Proven governance, vendor management and service lifecycle experience.
• Proven ITSM knowledge (Incident, Problem, Change) with modern monitoring and automation.

Aufgaben

• Direct and govern network standards, policies, and control frameworks for the APAC region.
• Oversee lifecycle of network assets, including services, licensing, maintenance, and vendors.
• Uphold security, risk, and regulatory audit compliance.
• Lead Site Reliability Engineering to improve resilience, uptime, and observability.
• Define and track SLIs/SLOs, implement alerting, reporting, and service dashboards.
• Drive automation, RCA, and proactive problem management to reduce risk.
• Collaborate with Information Security on vulnerability and remediation programs.
• Ensure smooth deployments with operational readiness for new network projects.
• Act as APAC liaison for network reliability and governance to executives.

Kenntnisse

Stakeholder management

Executive communication

Networking expertise

SRE/Observability

Compliance awareness

Vendor management

Ausbildung

Bachelor’s degree in Computer Science / IT / Engineering

Tools

ITIL

Monitoring/Observability platforms

SD-WAN

Cloud connectivity

Network security

Jobbeschreibung

We are partnering with a leading, top-tier global financial institution with a deeply established presence across the Asia Pacific region to hire a Deputy Head of Network

As the Deputy Head of Network, you will serve as a key senior leader driving network design/operations, reliability, and service management across the APAC region. In this pivotal role, you will bridge the gap between engineering, operations, and security, ensuring our enterprise network services remain highly available, resilient, and fully compliant with strict financial industry regulations.

Key Responsibilities

• Regional Governance: Direct and govern network operational standards, policies, and control frameworks for the entire APAC region.
• Lifecycle & Vendor Management: Oversee the end-to-end lifecycle of network assets, including telecommunication services, software licensing, maintenance agreements, and vendor performance evaluations.
• Risk & Compliance: Uphold strict adherence to internal security protocols, risk management frameworks, and external regulatory audits.
• Service Reliability (SRE): Champion continuous improvement initiatives to maximize the resilience, uptime, and observability of all network services.
• Performance Metrics: Define, establish, and track key reliability metrics (SLIs and SLOs), developing comprehensive alerting systems, automated reporting, and service health dashboards.
• Operational Excellence: Spearhead automation strategies, rigorous root cause analysis (RCA), and proactive problem management to mitigate operational risks and boost efficiency.
• Security Partnership: Collaborate closely with Information Security teams to drive robust network vulnerability, patch compliance, and remediation programs.
• Service Transition: Guarantee smooth deployments by ensuring strict operational readiness and supportability requirements are met for all new network projects.
• Executive Leadership: Act as the primary APAC liaison for network reliability and governance, managing executive reporting and fostering relationships with key stakeholders.
• Cross-Functional Collaboration: Partner with Infrastructure, Security, Engineering, and Business units to execute strategic service enhancements.

Qualifications & Experience

• Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a closely related technical field.
• Experience: 10+ years of progressive experience in Network Infrastructure, Network Operations, or IT Service Management.
• Leadership: 5+ years of proven leadership experience directing regional or global technology teams.
• Technical Expertise: Deep understanding of enterprise networking environments, spanning LAN, WAN, Data Center architecture, Cloud connectivity, SD-WAN, and Network Security.
• Service Management: Demonstrated success in technology lifecycle planning, service governance, and vendor management.
• ITSM Proficiency: Strong practical knowledge of ITSM principles (Incident, Problem, and Change Management), alongside modern monitoring and automation practices.
• Compliance Acumen: Proven track record of navigating complex regulatory, risk, and audit requirements within large, enterprise-scale organizations.
• Soft Skills: Exceptional stakeholder management, executive communication, and leadership capabilities.

Preferred Qualifications:

• Prior experience working within the Banking or Financial Services sector.
• Strong command of ITIL practices and operational governance frameworks.
• Hands-on experience deploying and utilizing advanced network monitoring and observability platforms.
• Practical knowledge of network automation technologies and scripting languages.
• Industry-recognized certifications such as CCNP, CCIE, CISSP, ITIL, or equivalent credentials.