Deputy Director

Institute of Mental Health; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

Institute of Mental Health (IMH) in Singapore invites applications for the Assistant Director / Deputy Director, Clinical Governance & Quality (CGQ). You will work with senior management, clinical chiefs and key stakeholders to advance quality, patient safety, and governance across the organisation.

The role covers clinical quality, regulatory compliance, data analytics, and staff leadership. For the Deputy Director, additional duties include governance of committees and departmental

Qualifications

• Degree holder with 10–15 years of healthcare experience
• At least 5 years in a managerial or supervisory role
• Strong knowledge of clinical governance, quality and patient safety concepts
• Good understanding of JCI hospital standards and MOH HCSA requirements
• Strong leadership, analytical, problem-solving and decision-making abilities
• Excellent written and spoken English
• Able to work under pressure, independently and in a team
• Experience in quality improvement training and/or accreditation processes

Responsibilities

• Oversee all quality improvement and patient safety work and related training programmes.
• Lead regulatory compliance and accreditation efforts, including JCI standards and MOH requirements.
• Oversee audits and hospital-wide accreditation preparation and closure of audit findings.
• Monitor clinical quality and patient safety indicators and generate data for stakeholders.
• Supervise and manage CGQ department staff and foster a collaborative team.
• Perform other duties as assigned by senior leadership.
• Deputy Director: oversee administrative support for key committees and manage departmental administration.

Skills

Clinical governance

Quality improvement

Patient safety

Regulatory compliance

Data analytics

Stakeholder management

Education

Bachelor's degree or equivalent in healthcare/medicine

Job description

Job Title: Assistant Director / Deputy Director, Clinical Governance & Quality (CGQ)

Department/Section: Clinical Governance & Quality (CGQ)

Reports To: Assistant Chairman, Medical Board (ACMB, Clinical Quality & Safety)

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We are seeking an experienced healthcare professional to join our Clinical Governance & Quality department in a senior leadership role. The successful candidate will work closely with senior management, clinical chiefs, and key institutional stakeholders to drive quality, patient safety, and clinical governance initiatives across the organisation.

Key Responsibilities

1. Clinical Quality & Patient Safety

• Oversee all quality improvement and patient safety work, and related training programmes and initiatives. These include Serious Reportable Events (SRE), Mortality and Morbidity Reviews, Patient Safety Walkabouts, Quality & Value Council, Clinical Audit & Documentation Standards Committee, as well as training programmes such as the Clinical Practice Improvement Programme (CPIP), and Quality Improvement & Patient Safety (QIPS) Training.

1. Regulatory Compliance & Accreditation

• Lead and provide oversight on institutional compliance with Joint Commission International (JCI) standards and the Ensure Safer System programme

• Oversee the preparation for the audits and hospital-wide accreditation process, and support departments in implementing requirements and closing audit findings.

1. Data Analytics & Reporting

• Oversee the monitoring of clinical quality and patient safety indicators, and generation of related data for internal and external stakeholders.

1. General / Other Duties as Assigned

• Provide supervision and management of department staff, fostering a collaborative and high-performing team environment.

• Perform other duties as assigned by the Assistant Chairman, Medical Board (Clinical Quality & Safety) and the Chairman Medical Board.

For Deputy Director position, candidates would need to additionally perform the following:

1. Clinical Governance & Committee Oversight

• Oversee Clinical Governance administrative support for key committees and activities, including the Clinical Ethics Committee, Medical Accreditation & Credentialing Committee, MOH Hospital Licensing, MOPEX/Junior Doctors rotation, Clinical Board Meeting, etc., ensuring effective organisation, administration, coordination, documentation and follow-up on key matters.

1. Departmental Administration & Staff Management

• Manage the day-to-day administrative functions of the CGQ department, ensuring smooth and efficient operations.

Job Requirements

• Degree holder with a minimum of 10-15 years of relevant experience in the healthcare industry, with at least 5 years in a managerial or supervisory role.

• Strong knowledge of clinical governance processes, quality and patient safety concepts, and tools.

• Good understanding of JCI hospital standards and MOH HCSA requirements.

• Strong leadership, analytical, problem-solving, and decision-making abilities.

• Excellent written and spoken English.

• Able to work well under pressure, independently and in a team.

• Able to communicate effectively with diverse stakeholders at all levels.

• Prior experience in quality improvement training and/or accreditation processes is a must.

About IMH:

The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.