Dental Treatment Co-ordinator

GENTLE SMILE PTE. LTD.; Singapore; Hybrid; SGD 28,000 - 36,000; Full time

Benefits offered by this job

Incentive tied to profit

Job summary

Gentle Smile Dental Studio, a dental practice located in Wheelock Place beside Orchard MRT, seeks a front desk professional to handle patient enquiries and lead follow-ups while coordinating with the dentist on treatment plans.

You will manage financial options for patients, perform front desk duties, and assist with medisave and insurance claims, ensuring smooth patient flow and high service standards.

Qualifications

• Secondary school / O-level qualification required.
• Strong communication and interpersonal skills.
• 5.5 days work week: Mon-Fri 9-6, Sat 9-1.
• IT literate to use clinic software and email.
• Experience in dental industry is an advantage.

Responsibilities

• Handle enquiries from new patients and follow up on leads.
• Manage social media enquiries across channels.
• Work with dentist to organize comprehensive treatment plans.
• Explain financial options and payment plans to patients.
• Check patients in and out, record treatment information.
• Set up follow-up consultations and schedule treatments.
• Front desk and administrative duties including medisave and insurance claims.

Skills

Communication skills

Social media handling

Interpersonal skills

IT literacy

Education

Secondary School Certificate / O Level

Tools

Clinic software

Job description

Gentle Smile Dental Studio - Dental Practice located in Wheelock Place, beside Orchard MRT

• Handles enquiries from new patients
• Good working knowledge of and able to handle enquiries on various social media channels
• Follow up on leads for potential patients
• Spend quality time with patients to learn patient's specific needs, support patient throughout the process and welcome new patients
• Work with the dentist to organize a comprehensive treatment plan
• Communicate effectively with patients for financial option, offering payment plan options
• Performs necessary duties associated with checking patients in and out, record treatment information in the system
• Set follow up consultation with patient and present treatment plan to patient and schedule treatments planned for next appointment
• Front desk work
• Assist in administrative work like medisave, insurance claims

Jobs requirements

• Candidates must possess at least Secondary School Certificate/ "O" Level in any field.
• Good communication and interpersonal skills.
• 5.5 days work week. (Mon-Fri 9-6pm, Sat 9-1pm)
• IT literate (to use clinic software and email)
• Relevant working experience in dental industry is an added advantage

Attractive incentive tied to profit.