Dental Lab Operations Coordinator

Private Advertiser; Singapore; Vor Ort; SGD 30.000 - 40.000; Vollzeit

Zusammenfassung

Private Advertiser in Singapore seeks a Dental Lab Administrator to provide administrative and operational support for the dental laboratory, coordinating cases, managing communications between dentists and technicians, and maintaining records.

You will oversee inventory, prepare invoices, and deliver timely case processing, while delivering excellent customer service to clinics and ensuring compliance with procedures.

Qualifikationen

• Strong organizational and multitasking abilities.
• Excellent communication and customer service skills.
• Proficient in Microsoft Office (Excel, Word, Outlook).

Aufgaben

• Receive and register incoming laboratory cases from dental clinics.
• Verify prescriptions, patient information, and case requirements.
• Track case progress and ensure deadlines are met.
• Coordinate case collection and delivery schedules.
• Communicate with clinics regarding case status, adjustments, and completion dates.
• Maintain accurate case records and laboratory documentation.
• Prepare invoices, quotations, and payment records.
• Manage filing systems and database updates.
• Generate operational and productivity reports as required.
• Serve as the primary point of contact for dentists and clinic staff.
• Handle enquiries, appointment scheduling, and case-related requests.
• Resolve customer concerns professionally and promptly.
• Follow up on outstanding cases and payments.
• Monitor stock levels of laboratory supplies and materials.
• Coordinate purchases and liaise with suppliers.
• Maintain inventory records and assist in stock-taking activities.
• Liaise with technicians to ensure efficient workflow.
• Assist in prioritizing urgent cases.
• Ensure compliance with laboratory procedures and quality standards.
• Support continuous improvement initiatives and process documentation.

Kenntnisse

Organizational skills

Multitasking

Communication

Customer service

Tools

Microsoft Office (Excel)

Microsoft Word

Outlook

Jobbeschreibung

Private Advertiser in Singapore seeks a Dental Lab Administrator to provide administrative and operational support for the dental laboratory, coordinating cases, managing communications between dentists and technicians, and maintaining records.

You will oversee inventory, prepare invoices, and deliver timely case processing, while delivering excellent customer service to clinics and ensuring compliance with procedures.