Dental Front Desk & Patient Care Coordinator

ELEMENTS DENTAL PTE. LTD.; Singapore; Presencial; SGD 33.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonuses

Training provided

Career progression

Supportive work environment

Descripción de la vacante

ELEMENTS DENTAL PTE. LTD. invites a friendly front desk coordinator to be the first point of contact for patients, handling queries by phone, WhatsApp and email, and managing appointment scheduling.

You will assist with payments, perform administrative tasks, and support clinical staff with basic duties such as instrument sterilisation. A positive, patient-focused mindset and excellent English are essential.

Formación

• Excellent verbal and written communication skills.
• A positive, patient-focused mindset.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Experience in a dental/medical clinic is a plus.

Responsabilidades

• Handling patient queries via phone, WhatsApp and email, including providing basic information and understanding the dental needs of prospective patients
• Managing appointment scheduling and follow ups
• Handling payment collection
• Performing administrative tasks, e.g. ordering of supplies, filing documents, preparing procedural documents
• Supporting clinical staff in basic duties when needed, such as sterilisation of instruments

Conocimientos

Communication skills

Customer service

Multitasking

Attention to detail

English proficiency

Teamwork

Herramientas

Microsoft Office

Descripción del empleo

ELEMENTS DENTAL PTE. LTD. invites a friendly front desk coordinator to be the first point of contact for patients, handling queries by phone, WhatsApp and email, and managing appointment scheduling.

You will assist with payments, perform administrative tasks, and support clinical staff with basic duties such as instrument sterilisation. A positive, patient-focused mindset and excellent English are essential.