Dental Clinic Receptionist

Nuffield Holdings Private Limited; Singapore; On-site; SGD 25,000 - 40,000; Full time

Job summary

Nuffield Holdings Private Limited invites applications for a front desk role at our clinic in Singapore. You will provide frontline customer service, register patients, and schedule appointments to ensure smooth daily operations.

You will collect payments, handle basic admin tasks, and explain treatments to patients before procedures. Familiarity with Plato system is preferred, and Mandarin ability helps support Chinese-speaking clients.

Responsibilities

• Provide frontline customer service, handle counter registrations and schedule appointments.
• Collect payments and perform basic admin duties.
• Explain to patients what kind of treatment they will receive prior to procedures.
• Liaise with patients and families; educate on medical follow-up appointments.
• Experience using Plato system.
• Mandarin language ability is advantageous to support Chinese-speaking clients.
• Clinic is located in the West.
• Perform ad-hoc duties as assigned by Clinic in-charge.

Job description

• Providing frontline customer service and handle counter registrations, scheduling appointments
• Collection of payments and basic admin duties
• Explain to the patients what kind of treatment they will be receiving prior to the procedure
• Liaise with patients and family members and educate on medical follow up appointments
• Experienced in using Plato system
• Ability to converse in Mandarin advantageous to support our Chinese speaking clients
• Clinic is located in the West
• Any other ad-hoc duties as assigned by Clinic in-charge