Receptionist

Focal Search Pte Ltd; Singapore; On-site; SGD 27,900 - 44,640; Full time

Job summary

A healthcare clinic in Singapore is looking for a front desk assistant to manage patient interactions and appointments. Responsibilities include welcoming visitors, booking appointments, handling payments, and managing insurance claims. The ideal candidate should have experience in customer service and be familiar with clinic operations to maintain a professional atmosphere. This role is vital to ensuring patient satisfaction and clinic efficiency.

Qualifications

• Experience in customer service is preferred.
• Familiarity with handling patients and administrative tasks is a plus.

Responsibilities

• Welcome and assist visitors and patients.
• Book and manage patient appointments.
• Handle cashiering and insurance claims.
• Update patient data and reminders.

Job description

• Responsible for welcoming all visitors, patients, and callers to the facility and create a professional and friendly image for the clinic.
• Book appointments for patients.
• Upon completion of treatment, release patients by dispensing prescription, collecting appropriate payments, and scheduling for the next appointments.
• Perform cashiering tasks for the submission of CHAS, Medisave, and other
• Submit insurance claims through the appropriate channels.
• To enter all treatment charges and sales of dental items in Plato system
• Responsible for updating patient data and providing reminders for Dental therapy.
• Prepare, handle, and monitor the cases delivered to and received from the laboratory(s)
• To keep the clinic clean and neat at all times.
• Other duties assigned by the Clinic Manager.