Dental Clinic Operations Lead (Nights/Weekends)

U&I Dental Surgery; Singapore; On-site; SGD 33,000 - 67,000; Full time

Job summary

U&I Dental Surgery is seeking an operations-focused staff member to support clinic management and patient services at our Singapore location. The role involves rostering, administrative duties, and assisting the dentist during procedures.

The candidate should be meticulous, possess strong interpersonal and communication skills, and be willing to work nights and weekends based on the clinic roster. Experience in CHAS/Medisave submissions is a plus.

Qualifications

• Experience in clinic administration and rostering.
• Experience handling insurance/CHAS/Medisave submissions.
• Oversee procurement of dental materials and related supplies.
• Willingness to work nights and weekends as rostered.

Responsibilities

• Clinic/staff management.
• Maintain general cleanliness of the clinic.
• Answer patient inquiries and make appointments.
• Administrative work including rostering of staff/dentists; oversee insurance submissions and CHAS/Medisave.
• Assist the dentist in clinical procedures and sterilization of instruments.
• Handle impromptu events or staff matters within clinics.
• Create, review and execute SOPs.
• Conduct monthly clinic meetings with clinical director and group manager.
• Manage group level procurement of dental materials.
• Handle escalated customer feedback and complaints.
• Plan and ensure effective training of new staff; assist GM with receptionist training.

Skills

Team player

Good interpersonal skills

Excellent people and communication

Meticulous and systematic with admin

Job description

U&I Dental Surgery is seeking an operations-focused staff member to support clinic management and patient services at our Singapore location. The role involves rostering, administrative duties, and assisting the dentist during procedures.

The candidate should be meticulous, possess strong interpersonal and communication skills, and be willing to work nights and weekends based on the clinic roster. Experience in CHAS/Medisave submissions is a plus.