Delivery Lead (ServiceNow)

Aryan-Solutions-Pte.-Ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Aryan-Solutions-Pte.-Ltd. in Singapore is seeking a ServiceNow Delivery Manager to lead the delivery of ServiceNow implementations and enhancements for clients.

You will manage project plans, delivery teams, budgets, risks and stakeholder expectations to ensure solutions meet business requirements and timelines. The role requires extensive experience in IT delivery and hands-on ServiceNow project delivery, with a proven ability to coordinate cross-functional teams and drive governance, scope,

Qualifications

• 8+ years in IT delivery, including 3+ years delivering ServiceNow projects.

Responsibilities

• Lead ServiceNow projects from discovery and planning through implementation, testing, go-live and transition to support.
• Manage delivery across relevant ServiceNow modules, such as ITSM, ITOM, HRSD or CSM.
• Work with business stakeholders, architects and technical teams to define scope, priorities, milestones and acceptance criteria.
• Coordinate developers, administrators, testers, business analysts and external partners.
• Monitor schedules, budgets, dependencies, risks and issues; provide clear status updates and elevate concerns promptly.
• Oversee requirements, solution design, integrations, data migration, testing and deployment.
• Ensure appropriate platform governance, do

Skills

IT delivery

Project management

Stakeholder management

Team leadership

ServiceNow

Tools

ServiceNow

Job description

Experience: 8+ years in IT delivery, including 3+ years delivering ServiceNow projects

Role overview

We are seeking a ServiceNow Delivery Manager to lead the delivery of ServiceNow implementations and enhancements for our client. You will manage project plans, delivery teams, budgets, risks and stakeholder expectations, ensuring solutions meet business requirements and agreed timelines.

Key responsibilities

• Lead ServiceNow projects from discovery and planning through implementation, testing, go-live and transition to support.
• Manage delivery across relevant ServiceNow modules, such as ITSM, ITOM, HRSD or CSM.
• Work with business stakeholders, architects and technical teams to define scope, priorities, milestones and acceptance criteria.
• Coordinate developers, administrators, testers, business analysts and external partners.
• Monitor schedules, budgets, dependencies, risks and issues; provide clear status updates and elevate concerns promptly.
• Oversee requirements, solution design, integrations, data migration, testing and deployment.
• Ensure appropriate platform governance, do