Delivery Lead (ServiceNow)
aryan solutions pte. ltd.
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Job summary
aryan solutions pte. ltd. is seeking a ServiceNow Delivery Manager to lead the delivery of ServiceNow implementations and enhancements for clients. You will manage project plans, delivery teams, budgets, risks and stakeholder expectations, ensuring solutions meet business requirements and agreed timelines.
The role requires 8+ years in IT delivery including ServiceNow projects, and involves coordinating across ITSM, ITOM, HRSD or CSM modules with business stakeholders and technical teams.
Qualifications
- 8+ years in IT delivery experience, including ServiceNow projects.
Responsibilities
- Lead ServiceNow projects from discovery to go-live and transition to support.
- Deliver across ITSM, ITOM, HRSD or CSM modules.
- Collaborate with stakeholders, architects and tech teams to define scope, priorities and acceptance criteria.
- Coordinate developers, admins, testers and external partners.
- Monitor schedules, budgets, risks and issues; provide status updates and escalate when needed.
- Oversee requirements, design, integrations, data migration, testing and deployment.
- Support platform governance and ensure effective delivery.
Skills
Tools
Job description
Experience: 8+ years in IT delivery, including 3+ years delivering ServiceNow projects
We are seeking a ServiceNow Delivery Manager to lead the delivery of ServiceNow implementations and enhancements for our client. You will manage project plans, delivery teams, budgets, risks and stakeholder expectations, ensuring solutions meet business requirements and agreed timelines.
Lead ServiceNow projects from discovery and planning through implementation, testing, go-live and transition to support.
Manage delivery across relevant ServiceNow modules, such as ITSM, ITOM, HRSD or CSM.
Work with business stakeholders, architects and technical teams to define scope, priorities, milestones and acceptance criteria.
Coordinate developers, administrators, testers, business analysts and external partners.
Monitor schedules, budgets, dependencies, risks and issues; provide clear status updates and escalat e concerns promptly.
Oversee requirements, solution design, integrations, data migration, testing and deployment.
Ensure appropriate platform governance, do
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