Deal Desk Ops Analyst — Scale Revenue with AI Tools

Pride Global; Singapore; Hybrid; SGD 70,000 - 110,000; Full time

Job summary

Pride Global Singapore is seeking a Deal Desk / Commercial Operations professional to scale revenue by managing complex deals and standardizing processes. You will work at the intersection of finance, sales, legal, and compliance, guiding CPQ quotes, contract execution, and approvals.

You will embed deal structures into Salesforce, optimize CPQ configurations, and help build scalable workflows to support enterprise deal volume.

Qualifications

• 3+ years of experience in deal desk, sales strategy, commercial operations, or related roles, preferably in a high-growth technology environment.
• Experience with Salesforce, CPQ tools (Nue, Apttus, Steelbrick), or contract management platforms (Ironclad, Docusign CLM).
• Are comfortable both executing within existing systems (CPQ, SFDC, contract platforms) and improving those systems as you go.
• Bring a detail-oriented, process-improvement mindset: you notice when something is manual or error-prone and you want to fix it.
• Have excellent communication and stakeholder management abilities, with proven success coordinating across multiple departments.
• Strong project management skills with experience juggling multiple critical initiatives.
• Bias toward action and comfort operating in ambiguity.
• Have experience with CRM systems, CPQ tools, and contract management platforms.
• Have a collaborative mindset and enjoy solving complex problems through cross-functional partnership.

Responsibilities

• Quarterback deals through internal processes — CPQ quote-building, approval routing, contract execution — ensuring accurate, timely completion
• Own client's deal-making execution processes, ensuring that all commercial workflows can seamlessly navigate internal processes
• Build AI-native tooling with internal teams to meaningfully scale our commercial processes
• Optimize operational workflows that reduce friction in the sales cycle and accelerate time-to-close
• Act as the bridge between Sales and supporting teams, maintaining contract and compliance management systems and ensuring agreement terms align with company standards
• Maintain visibility on high-priority deals, providing appropriate escalation paths when commercial terms require executive input
• Collaborate with Legal teams to validate that agreements reflect the correct commercial intent and approvals
• Track and analyze deal patterns to identify bottlenecks and propose data-driven improvements to our sales operations
• Maintain and improve deal documentation: approval policies, pricing guidelines, SKU guidance, and process playbooks

Skills

Deal desk operations

Salesforce

CPQ tools

Contract management

Cross-functional collaboration

Process improvement

Tools

Salesforce CPQ

Contract management platforms

Job description

Pride Global Singapore is seeking a Deal Desk / Commercial Operations professional to scale revenue by managing complex deals and standardizing processes. You will work at the intersection of finance, sales, legal, and compliance, guiding CPQ quotes, contract execution, and approvals.

You will embed deal structures into Salesforce, optimize CPQ configurations, and help build scalable workflows to support enterprise deal volume.