Data Steward: Customer Records & Admin

RecruitFirst; Singapore; On-site; SGD 39,000 - 46,000; Full time

Job summary

RecruitFirst is seeking a detail-oriented administrator to join the Customer Policy Services team in Singapore near Eunos MRT. You will manage customer data updates, handle email enquiries, and maintain accurate records using Excel and Word.

The role emphasizes data accuracy, timely responses, and adherence to regulatory requirements. Diploma or degree in Banking/Finance/Business/Accounting with 1–3 years of related experience is preferred; insurance background is a plus.

Qualifications

• Diploma or Degree in Banking, Finance, Business, Accounting or related discipline.
• 1–3 years of relevant experience in insurance operations or an administrative role.
• Relevant insurance certifications are preferred.
• Good working knowledge of Microsoft Office, particularly Excel and Word.
• Strong attention to detail and a commitment to accurate work.
• Good written and verbal communication, interpersonal and problem-solving skills.
• Customer-service oriented, with a high level of integrity and accountability.
• Able to work collaboratively, adapt to changes and take initiatives to improve processes.

Responsibilities

• Process updates to customers' personal particulars and verify updates in maker and checker capacities.
• Monitor the shared mailbox and respond to email enquiries promptly.
• Perform straightforward data cleansing activities to maintain accurate records.
• Conduct assigned verification checks to confirm data accuracy.
• Sort and manage returned mail, recording details in Excel for subsequent upload.
• Provide general administrative support and assist with other assigned tasks.
• Follow company procedures and applicable regulatory requirements when handling customer information.
• Identify and elevate potential errors, risks or concerns, and suggest improvements to work processes.

Skills

Attention to detail

Data entry

Excel

Word

Communication

Education

Banking/Finance degree

Business degree

Accounting degree

Tools

Excel

Word

Job description

RecruitFirst is seeking a detail-oriented administrator to join the Customer Policy Services team in Singapore near Eunos MRT. You will manage customer data updates, handle email enquiries, and maintain accurate records using Excel and Word.

The role emphasizes data accuracy, timely responses, and adherence to regulatory requirements. Diploma or degree in Banking/Finance/Business/Accounting with 1–3 years of related experience is preferred; insurance background is a plus.